SPIELS
SPIELS
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AUDIBLE SPIELS
(FORMAL → CALLING AS A REPRESENTATIVE)
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Hello, I am calling in behalf of ________ looking to cancel their Audible subscription
Hello, I am calling in behalf of ________ looking to cancel their Audible subscription that charges them $___
Hello, I am a representative of _________ looking to cancel their Audible subscription
Hello, I am a secretary of _________ looking to cancel their Audible subscription. This is to let you know that the user requested our services to cancel his/her account and has given full consent and authorization.
→ How are you related to the user — "We are from the authorized 3rd party contact center and we have the full consent/authorization from the user to cancel their service"
→ This is to let you know that the user requested our services to cancel his/her account and has given full consent and authorization
THE AUDIBLE SPIEL SHOULD NEVER BE USED FOR PLANET FITNESS!
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CALLING IN BEHALF SPIELS
(INFORMAL → CALLING AS SOMEONE RELATED)
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Hello, I am the husband of ________ and we are looking to cancel our subscription
Hello, I am calling in behalf of my sister ________ and she wants to cancel her subscription that charges for about $___
Hello, I am Ray but the name on my account is ________ I am using the service and he/she is paying for it
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