ZTP, ACCOUNT POLICIES, RULES and GUIDELINES

Zero Tolerance Policies for RM – Cancellations

Violations of the said policy or policies are considered as violation to Stats Manipulation and will be dealt accordingly with a 3-month duration for progression.

Zero Tolerance Policies for RM – Cancellations

These policies are created to guide the agents on the proper conduct and or behavior during a call or any interaction with the agents. Violations of the said policy or policies are considered as violation Call Avoidance and will be dealt accordingly with a 3-month duration for progression.

Zero Tolerance Policies for RM – Cancellations

Violations of the said policy or policies are considered as Non-Compliance to Account Quality Rules, Policies and Guidelines and will be dealt accordingly with a 3-month duration for progression.