Soft Skill development
The course aims at developing soft skills of ground level staff of MFIs, NGOs, NBFCs. Objective of the course is to enable them improve leadership, negotiation and presentation abilities. Developing these skills is absolutely necessary for Micro finance organisations to improve outreach and create a motivated clientale base.
This course can be tailored made to address the specific human resource needs of micro finance institutions.
Module I:Experiments in situational leadership
Module II:Understanding negotiation & conflict Management
Module III:Communication and listening skills
Module IV: Developing presentation skills