Internal Medicine & Subspecialties

Outlined below are steps you will complete to get access to Connect Care

Scroll down this page for information that you will use to complete the following actions:

1. Complete Basic Training by:

• Registering for and attending an instructor led session

or 

• Completing independent learning online

2. Pass the appropriate Assessment to get Access to Connect Care:

• Access is granted overnight after you pass the appropriate End User Proficiency Assessment (EUPA)

3. Attend a Personalization session:

• Register for a personalization session to make the system reflects your favourites, preferences, and shortcuts.  

1. Basic Training Option One - Instructor Led Training 

Use the information below to find a date that you can attend, via Zoom, in an instructor led basic training session.

• Click on the hyperlink next to the date to generate an email requesting that date

• Please add to the email your full name 

1. Basic Training Option Two - Independent Learning

Ambulatory Medicine

• Ambulatory (clinic) workflows are not covered in the online inpatient basic training. 

• If you will be working in Outpatient Clinics please take some time to review the  ambulatory training videos , especially videos #1 and #2

• You do not have to do an additional EUPA

Inpatient Medicine Independent Learning

If you are unable to attend one of the scheduled sessions you can complete your basic training independently online. The basic training course is delivered as a series of video modules that cover the same topics as the instructor led training. You can complete this training at your convenience. 

The course you need to complete is titled Epic - Inpatient Admitting - Independent Learning 

To access this course:

• • Navigate to MyLearningLink and login with your AHS username and password

  • Find the Required Courses tab

  • Within this tab the IPAC role will be listed, click on that role

  • Find and click on the Basic Training header

  • Find the Independent Learning course and click the Register button on the right side. 

Accessing the training version of Connect Care

While completing this course you will need to login to the training version of Connect Care

• Navigate to https://myapps.albertahealthservices.ca, login with your AHS username, password, and RSA token

• Open the Connect Care folder, then the Training  folder, launch ACE5 or PLY

• Login as IP## (where ## is any number from 01 to 19)

• Password: train

2. End User Proficiency Assessment (EUPA)

Before gaining access to Connect Care, all trainees must complete a short competency assessment, the End User Proficiency Assessment (EUPA). This is done after basic (in-person) training or Independent Learning.

• The EUPA can be found in MyLearningLink, listed with Required Courses

• Complete the EUPA titled:

  • • 1. • Epic - CMIO Inpatient Admitting Inpatient and Ambulatory EUPA, or

         • Epic - CMIO Inpatient Admitting Inpatient Only EUPA 

• Access will be automatically granted (usually overnight) once you have passed the EUPA and completed On Our Best Behaviours privacy training.

• When completing your EUPA it is recommended that you login to the Connect Care training environment.

Access

Access to the live patient care version of Connect Care is enabled overnight by automated systems after passing the EUPA and completing the mandatory AHS privacy training. Please allow time between completing your training and your first shift to ensure your access is in place. 

AHS Privacy - On Our Best Behaviors

Everyone at AHS has to complete the mandatory Annual Continuing Education (ACE) Privacy and Information Security training module on MyLearningLink: InfoCare – On Our Best Behaviors. Your access to Connect Care will not be enabled without completing this course.

• • Complete the course by navigating to https://mylearninglink.albertahealthservices.ca

  • Look in “My Courses” or search by title and register to complete it.

3. Personalization

While not mandatory, it is strongly recommended that you complete an instructor led personalization session. 

After you have access to Connect Care please register for and attend a personalization session. Personalizing features in Connect Care empowers users to make the system their own, so that it reflects their favourites, preferences, and shortcuts. 

Use the information below to send an email to schedule your personalization session

What Should I Do After Completing Basic Training? 

Exercise Booklets

To assist with your practice, you can access the exercise booklet linked below. 

• Inpatient Admitting & Consulting

• Training-Addendum-Inpatient-Continuing-Care

• Training-Addendum-Inpatient-Continuing-Care-On-Call-Only  

Practicing in the System: Play (PLY) Training Environment Access

For further exploration and practice, you can access the PLY environment for post-training practice. You will find PLY in your Connect Care training folder.

• Use the login credentials outlined below. Your username will be letters specific to your track, followed by a two-digit number (e.g., IP15), you can choose any number from 01 to 19 (note: ## indicates where the two-digit number between 01 and 19 goes, your username will not have a pound sign).

  • The PLY environment refreshes every 24 hours at 12 a.m. If it looks like someone has already interacted with a patient, feel free to use any other user login ID number from 01 to 19.

• Inpatient Admitting and Consulting: IP##

• password: train

DICTATION

The Connect Care clinical information system (CIS) supports speech recognition and dictation. Using a hardware or software microphone dictated text is transcribed directly with the CIS. Any amount of text, from a few words to entire letters, can be entered into the exact spot in the electronic record where it belongs. Moreover, the text can be corrected while dictating and the need for transcription is avoided. Voice can also be used to issue commands that help navigate the CIS, initiate actions or trigger time-saving text automations.

manual.connect-care.ca/dictation

Dragon Medical One

Dragon Medical One is the provincial front-end speech recognition solution which uses your voice to securely capture the patient story more naturally and efficiently – anywhere, anytime directly into Connect Care. DMO is embedded and launched from within Connect Care capturing speech through the use of a mobile device application (PowerMic Mobile - PMM), USB microphone or headset. insite.albertahealthservices.ca/him/Page23832.aspx

Training for Connect Care Dictation

https://ahamms01.https.internapcdn.net/ahamms01/Content/InSite_Videos/HIM/tms-him-psr-basic-dmo-demonstration.mp4

PowerMic Mobile

PowerMic Mobile is the default microphone for DMO in Connect Care. This application allows you to use your mobile phone as a microphone.  It will automatically connect with your Hyperspace session. Our experience and the experience of others indicates that speech recognition is excellent.  PMM installation is integrated with the Connect Care Mobility installation process. Complete all installation steps so that mobility management is enabled (Workspace ONE with its Intelligent Hub, Catalogue and Tunnel) and PMM is installed from the Workspace ONE Catalogue. Do not install PMM outside of this process, as the app will not be configured properly for Connect Care use.

Tip: Installing PowerMic Mobile

INSTALLING MOBILE APPS

To install the Connect Care mobility apps please closely follow the instructions at this link

https://manual.connect-care.ca/Mobility/mobility-install

1. Install "Workspace One Intelligent Hub" from the App Store

2. Scan the QR code found in the instructions to begin configuration of Workspace One

3. After scanning the QR code enter your AHS username and password

4. Once Intelligent Hub is configured, a new app called Catalog will appear on your phone

5. From Catalog install Tunnel, only tunnel

6. Install and then launch Tunnel

7. Go back to Catalog and install Powermic Mobile, after Tunnel is setup

8. Go back to Catalog and install Haiku

* the apps must be downloaded using these steps so that they are associated with your AHS identity