sales & refund
TERMS
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Sales and Refund Policy
Sales and Refund Policy
All sales are final.
Concept Architectural Designs will be referred as “C.A.D.” in this policy. The only way to receive a refund or credit you must contact C.A.D. within 14 calendar days before start of a project.
The following terms and conditions apply to transactions at C.A.D. By placing an order or making a purchase at C.A.D. you agree to the terms set forth below along with C.A.D. Privacy Policy and Terms of Use.
Standard Return Policy
Standard Return Policy
Please be certain that the services you have selected suit your needs as all sales are final. In addition, please note the following:
We understand, however, that sometimes a service may not be what you expected it to be. Returns at C.A.D. are not possible, we invite you to review the following terms related to returning a service.
All plans from C.A.D. are designed to comply with the basic standards of the local Building Code in your state.
Every state, county or municipality will have its own building and code requirements. It is possible that your plan may need to be modified to comply with these local requirements. This is particularly true in coastal areas and those facing seismic events, extreme winds and heavy snow. If you are building in any of these areas, it is likely that a licensed structural engineer will be needed to provide the necessary calculations and additional drawings.
We authorize the use of our work, our plans are conditioned on your obligation and agreement to strictly comply with all local building codes, ordinances, regulations and requirements, including permits and inspections at the time of and during construction. We recommend checking with your local building department for the most current requirements.
Plans do not carry a stamp from a licensed architect. If this is a requirement from your local building department, you will need to hire an architect or engineer to review and stamp the plans.
The original designer retains title and ownership of all plans. The original designer, as the Licensor, grants you, as Licensee, the right to use these plans to construct a single structure.
The plans licensed to you cannot be used or resold to another individual. These plans cannot be copied or reproduced by any means unless specifically authorized.
Pricing and Price Reductions/Corrections
Pricing and Price Reductions/Corrections
C.A.D. reserves the right to change prices for services displayed at or on the C.A.D. website at any time, and to correct pricing errors that may inadvertently occur. In the event you have been charged more than the agreed contractual price for a service at C.A.D., please contact us for a refund of the overcharge.
Should C.A.D. reduce its price on any C.A.D. service within 14 calendar days from the date you receive your service, feel free to visit C.A.D. or contact us to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact C.A.D. within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, for example Black Friday or Cyber Monday.
Order Acceptance / Confirmation
Order Acceptance / Confirmation
C.A.D. may, in its sole discretion, refuse or cancel any order and limit order quantity. C.A.D. may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online order request, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify acceptance of your order request, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order request. C.A.D. reserves the right at any time after receiving your order request to accept or decline your order for any reason. If C.A.D. cancels an order after you have already been billed, C.A.D. will refund the billed amount.
Shipping & Delivery
Shipping & Delivery
Not available, not an option, our service products do not require shipping or handling.
FEES AND PAYMENT
FEES AND PAYMENT
Fees. Customers will pay all fees specified in Invoices. Except as otherwise specified herein or in an order form, (i) fees are based on Services purchased, (ii) payment obligations are non-cancelable and fees paid are non-refundable.
Fees. Customers will pay all fees specified in Invoices. Except as otherwise specified herein or in an order form, (i) fees are based on Services purchased, (ii) payment obligations are non-cancelable and fees paid are non-refundable.
Invoicing and Payment. Customer will provide C.A.D. with valid and updated credit card information, PayPal or alternative electronic form of payment reasonably acceptable to C.A.D. If Customer provides credit card information to C.A.D. Customer authorizes C.A.D. to charge credit card for all Purchased Services listed in the Invoice. Such charges shall be made in advance, either contractually or in accordance with any different billing frequency stated in the applicable Invoice. If the Invoice specifies that payment will be by a method other than a credit card, or PayPal, C.A.D. will invoice Customers in advance and otherwise in accordance with the relevant Invoice. Unless otherwise stated in the Invoice, invoiced fees are due immediately upon receipt from the invoice date. Customer is responsible for providing complete and accurate billing and contact information to C.A.D. and notifying C.A.D. of any changes to such information.
Invoicing and Payment. Customer will provide C.A.D. with valid and updated credit card information, PayPal or alternative electronic form of payment reasonably acceptable to C.A.D. If Customer provides credit card information to C.A.D. Customer authorizes C.A.D. to charge credit card for all Purchased Services listed in the Invoice. Such charges shall be made in advance, either contractually or in accordance with any different billing frequency stated in the applicable Invoice. If the Invoice specifies that payment will be by a method other than a credit card, or PayPal, C.A.D. will invoice Customers in advance and otherwise in accordance with the relevant Invoice. Unless otherwise stated in the Invoice, invoiced fees are due immediately upon receipt from the invoice date. Customer is responsible for providing complete and accurate billing and contact information to C.A.D. and notifying C.A.D. of any changes to such information.
Electronic Invoicing. Customers shall provide to C.A.D. at least the following information in writing to facilitate electronic invoicing: Customers full registered company / legal entity name, registered office address, goods and services tax identification number, address and/or relevant information required under applicable law. In any event, the parties shall cooperate diligently to enable such electronic invoicing process. Any error / delay in issuance of the electronic invoice due to: (a) the provision by Customer of incorrect or insufficient invoicing information preventing C.A.D. from successfully submitting the electronic invoice to the customer; or (b) the customer and/or any other government authority (or their designated agent/agency) not being able to duly and effectively process such invoice; or (c) any event which requires C.A.D. to issue an invoice again; shall not result in an extension of the payment term set out in the “Invoicing and Payment” section above, and such term shall still be calculated from the date of the original invoice. C.A.D. reserves the right to provide any invoice copy in electronic form via email in addition to the electronic invoicing described herein.
Electronic Invoicing. Customers shall provide to C.A.D. at least the following information in writing to facilitate electronic invoicing: Customers full registered company / legal entity name, registered office address, goods and services tax identification number, address and/or relevant information required under applicable law. In any event, the parties shall cooperate diligently to enable such electronic invoicing process. Any error / delay in issuance of the electronic invoice due to: (a) the provision by Customer of incorrect or insufficient invoicing information preventing C.A.D. from successfully submitting the electronic invoice to the customer; or (b) the customer and/or any other government authority (or their designated agent/agency) not being able to duly and effectively process such invoice; or (c) any event which requires C.A.D. to issue an invoice again; shall not result in an extension of the payment term set out in the “Invoicing and Payment” section above, and such term shall still be calculated from the date of the original invoice. C.A.D. reserves the right to provide any invoice copy in electronic form via email in addition to the electronic invoicing described herein.
Overdue Charges. If any invoiced amount is not received by C.A.D. by the due date, then without limiting C.A.D.’s rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or (b) C.A.D. may condition future purchases and Invoices on payment terms shorter than those specified in the “Invoicing and Payment” section above.
Overdue Charges. If any invoiced amount is not received by C.A.D. by the due date, then without limiting C.A.D.’s rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, and/or (b) C.A.D. may condition future purchases and Invoices on payment terms shorter than those specified in the “Invoicing and Payment” section above.
Suspension of Service and Acceleration. If any charge owing by Customer under this or any other agreement for services is 30 days or more overdue, (or 10 or more days overdue in the case of amounts Customer has authorized C.A.D. to charge to Customer’s credit card), C.A.D. may, without limiting its other rights and remedies, accelerate Customer’s unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Services until such amounts are paid in full, provided that, other than for customers paying by credit card or direct debit whose payment has been declined, C.A.D. will give Customer at least 10 days’ prior notice that its account is overdue, in accordance with the “Manner of Giving Notice” section below for billing notices, before suspending services to Customer.
Suspension of Service and Acceleration. If any charge owing by Customer under this or any other agreement for services is 30 days or more overdue, (or 10 or more days overdue in the case of amounts Customer has authorized C.A.D. to charge to Customer’s credit card), C.A.D. may, without limiting its other rights and remedies, accelerate Customer’s unpaid fee obligations under such agreements so that all such obligations become immediately due and payable, and suspend Services until such amounts are paid in full, provided that, other than for customers paying by credit card or direct debit whose payment has been declined, C.A.D. will give Customer at least 10 days’ prior notice that its account is overdue, in accordance with the “Manner of Giving Notice” section below for billing notices, before suspending services to Customer.
Payment Disputes. C.A.D. will not exercise its rights under the “Overdue Charges” or “Suspension of Service and Acceleration” section above if Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.
Payment Disputes. C.A.D. will not exercise its rights under the “Overdue Charges” or “Suspension of Service and Acceleration” section above if Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.
Taxes. C.A.D.'s fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction whatsoever (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its purchases hereunder. If C.A.D. has the legal obligation to pay or collect Taxes for which Customer is responsible under this section, C.A.D. will invoice Customer and Customer will pay that amount unless Customer provides C.A.D. with a valid tax exemption certificate authorized by the appropriate taxing authority. For clarity, C.A.D. is solely responsible for taxes assessable against it based on its income, property and employees.
Taxes. C.A.D.'s fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction whatsoever (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its purchases hereunder. If C.A.D. has the legal obligation to pay or collect Taxes for which Customer is responsible under this section, C.A.D. will invoice Customer and Customer will pay that amount unless Customer provides C.A.D. with a valid tax exemption certificate authorized by the appropriate taxing authority. For clarity, C.A.D. is solely responsible for taxes assessable against it based on its income, property and employees.
GENERAL PROVISIONS
GENERAL PROVISIONS
Manner of Giving Notice. Except as otherwise specified in this Agreement, all notices related to this Agreement will be in writing and will be effective upon (a) personal delivery, (b) the second business day after mailing, or (c), except for notices of termination or an indemnifiable claim (“Legal Notices”), which shall clearly be identifiable as Legal Notices, the day of sending by email. Billing-related notices to Customer will be addressed to the relevant billing contact designated by Customer.
Manner of Giving Notice. Except as otherwise specified in this Agreement, all notices related to this Agreement will be in writing and will be effective upon (a) personal delivery, (b) the second business day after mailing, or (c), except for notices of termination or an indemnifiable claim (“Legal Notices”), which shall clearly be identifiable as Legal Notices, the day of sending by email. Billing-related notices to Customer will be addressed to the relevant billing contact designated by Customer.
All other notices to Customer will be addressed to the relevant Services system administrator designated by Customer.
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