Restaurants frequently find themselves with a shortage of capable middle managers. When these middle managers are absent in the restaurant, it forces upper management to fill the gap. This results in a constant state of reactivity and fighting an endless amount of fires.

When this cycle has taken root in your organization, you cannot provide your guests with a consistent experience, and you do not have the leadership capacity to grow your business. The Building the Bench system, when executed properly, prevents this shortage of middle managers. To do this, implement leadership development best practices into your business. For these best practices to work, it requires a commitment to constantly developing your leaders.

This workbook will provide a template and system to teach the following principles:

• Implement accountability mechanisms to ensure follow through.
• Simplifies the development of each member of the pipeline.
• When to promote leaders in your business.
• How to promote leaders in your business.
• How to create and achieve realistic goals.
• How to identify gaps in your leadership team.
• Ingrain constant on the job feedback into your business.
• How to effectively delegate tasks and ownership.
• How to effectively replace each leader in the business.