Helpline: Hello, Greetings. This is Abdullah/Tania from Dutch Bangla Bank. How Can I help you?
Customer: I am facing a problem on my debit card. Last sunday i receive my card and it's pin number. But I lost my pin number before activatining my card. So what can i do now?
Helpline: Oh, Okay. So what is your birth date?
Customer: It's 19th September.
Helpline: And the year is?
Customer: It is 1990.
Helpline: Your father name?
Customer: Md. Tauhid Alam.
Helpline: Okay. You can reactivate your card. Just come to our Mirpur branch and fill up a form and we will provide you another pin for your debit card.
Helpline: Are you satisfied Mr. Khorsed/Mrs. Khorseda?
Customer: Yes, Thankyou very much.
Helpline: You welcome. Do you need any more informations?
Customer: No, Thankyou.
Helpline: Okay, Have a nice day.