Help Center - Enquiry Form

Enquiry Form

Driver training is mandatory - missing it may result in fewer bookings and reduced income.

Driver Training (JoyClass)

Registration for Air Asia Ride PSV Course

PSV Class Registration

Update Document (1-2 Workings Days, cut off at 6pm)

Update Document

Renew & Buy E-hailing Insurance

Request OTP Form (1-4 hours after submission, cut off 5pm, office hour only)

Request OTP

Technical Issue Reporting Form

EVP Cancellation (7 workings days)

EVP Cancellation

Advance Booking (AB) Penalty Refund Form (14 working days after submission)

Advance Booking (AB) Penalty Refund

Live Chat with Driver Support (Monday-Friday, 11AM-6PM ONLY)

Live Chat

Official Telegram
(Klang Valley Airasia Ride )

Download