QuickBooks is a sophisticated accounting application widely used by small and medium-sized businesses. It offers a wide range of tools and features to make accounting-related business processes easier for its users, but it may give errors at times. QuickBooks connection has been lost is a common issue encountered by users which occurs when you are working on your company file. The QuickBooks window will close, and any unsaved data is lost. QuickBooks Desktop users may come across this issue while running the application in multi-user mode or as stand-alone. Through this article, we will explain to you the reasons that can cause the issue and the applicable troubleshooting methods.

If you need assistance from an expert for troubleshooting QuickBooks connection has been lost issue, then contact us at (855)-856-0042.

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Reasons causing connection error QuickBooks

There are different reasons that can cause connection error QuickBooks in stand-alone systems and multi-user networks. We have listed them out for you:

For stand-alone systems

• The folder which stores the file may require additional permissions.

• The Anti-virus program or the firewall is interfering with the QuickBooks application.

• A corrupt or damaged Company file.

For multi-user networks

• Unstable network connection(If it is non-wired)

• Folder storing the files may need additional permissions.

• The firewall preventing access to the file over the network.

• Inactivity triggered due to turned on power-saving mode

Quick fixes for connection has been lost error message

If you are facing connection has been lost error message, then there are a few quick fixes that can resolve it. Try these before moving on to the troubleshooting methods.

1. Restart your QuickBooks application.

2. Shut down and then restart your QuickBooks Database Server Manager

3. Move the company file to a new folder.

4. Set the inactivity option in the power saving mode to ‘Never’.

Troubleshooting the QuickBooks network connection failure

If you continue to face the QuickBooks network connection failure even after applying the Quick fixes, then you need to follow some detailed troubleshooting methods to resolve the error.

Method 1: Running the Quick Fix my Program

You need to install the latest version of QuickBooks tools Hub and then follow the steps given below:

1. Close your QuickBooks application.

2. Open the QuickBooks Tools Hub from the icon on the Desktop or the ‘Start’ menu.

3. Go to the ‘Program Problems’ section.

4. Click on the Quick Fix my Program.

The tool will automatically diagnose and troubleshoot the issue. See the other methods if you face QuickBooks connection has been lost error message in multi-user mode.

Other methods to resolve the connection error in QuickBooks

It is suggested that you should run the ‘Quick Fix my Program’ and the ‘QuickBooks File Doctor’ tool to resolve the issue. You should also ensure that the QuickBooks Database Server Manager is installed on the server computer. If you still get the error, then turn off hosting on all your computers and then start it again.

Through this article, we discussed the common issue QuickBooks connection has been lost. We explained to you the various reasons that can cause the issue and its different methods of resolutions. If you are still facing the issue and you want assistance from an expert, then contact us at (855)-855-0042.

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