QuickBooks accounting software has many features that make the application very useful, such as the sending emails and invoice feature. The application is prone to errors, so you might face challenges sometimes, like QuickBooks unable to send invoices error, which usually gets triggered due to incorrect preference settings in webmail or faulty installation. You can repair QuickBooks or check the mail preference settings to resolve the error. The error’s cause and the troubleshooting procedure are explained below in this article. Read the article till the end to find the solution that suits your situation.
If you require any technical assistance with the error’s troubleshooting, dial 844-932-1139 and get help from a QuickBooks Professional.
The error might have gotten triggered due to the incorrect webmail settings. You need to verify the mail settings to resolve the error. The steps to check the settings are given below:
1. Open the Edit menu in QuickBooks.
2. Choose Preference.
3. Select Send Forms.
4. Then choose your mail account in the My Preference tab.
5. Select Edit.
6. After that, checkmark the SSL checkbox or choose Default.
7. Finally, make sure your server name matches your email provider’s settings.
The processes running in the background can trigger the error. You need to close the QBW32.exe process running on the task manager to fix the error. Follow the steps provided below to end task QBW32.exe:
1. First, you need to right-click the Windows taskbar and then click Start Task Manager.
2. Select the Process tab.
3. Click the Name header to arrange the processes in the alphabetic order.
4. Choose the QBW32.EXE process.
5. Then, click End Process.
Sometimes running QuickBooks as an administrator can cause the unable to send invoices error to get triggered. You need to ensure that QuickBooks is not running as an admin. The steps to check if QuickBooks is running as admin or not are:
1. You need to right-click the QuickBooks icon and then select Properties.
2. Choose the Compatibility tab.
3. Make sure the Run this program as Administrator option is not selected.
4. Click Show settings for All Users, if run this program as an administrator is greyed out.
5. Finally, select OK and then restart QuickBooks.
The information given in this article describes the causes and the solutions to the QuickBooks Unable to send invoices error. The solutions explained in this article are checking the webmail preference, ending task QBW32.EXE, and checking if QuickBooks is not running as an admin. If the solutions given above didn’t fix the error, it might be possible that the error could have gotten triggered due to outdated QuickBooks. Make sure you are using the latest released version of QuickBooks. If you are still stuck with the error, dial 844-932-1139 and consult a QuickBooks Expert.