[Best Tutorial] To Fix “QuickBooks Error 9999”

QuickBooks is a robust accounting software package for carrying out various accounting relevant operations of small and medium scale businesses. Despite all the great features of QuickBooks, a user might still encounter difficulty in tackling the errors that keep appearing amidst the daily operations of the software. The “QuickBooks Error 9999” is a reported script error code that appears whenever a user tries to access their bank account from within QuickBooks for adding bank transactions. The primary reason why it pops up is when Internet Explorer stops the execution of a script from a third-party webpage to ensure the safety of user's details from cross-site request forgery. More about the error code can be explored in detail in the forthcoming topics of the blog.

In the contrast, the “QuickBooks Error 9999” error code often occurs to wreak havoc in the user’s schedule. It can rather be fixed using the preventive measures given in the blog. However, if you have a relevant query, call the helpline number 1-(855)-856-0042 for technical advice.

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Causes behind the error “QuickBooks Error 9999”


  1. The internet connection is weak or not properly configured.

  2. The space allocated to run Internet Explorer is all cluttered with cache pages and third-party website cookies.

  3. A safety feature in the browser triggered to stop the execution of one of the scripts required to run to connect to the bank’s webpage.

  4. The bank account information linked to QuickBooks is not properly functioning.


Preventive remedies to obviate “QuickBooks Error 9999”


Solution-1: Clearing Browsing History, Cache, etc within Internet Explorer

  1. Quit the ‘QuickBooks’ application.

  2. Go to the desktop.

  3. Right-click on the ‘Internet Explorer’ icon to open the web browser.

  4. The Internet Explorer window appears on the screen.

  5. Using your keyboard, hit ‘Control’, ‘Shift’, and the ‘Delete’ keys simultaneously.

  6. The ‘Delete Browsing History’ window appears on the screen.

  7. Choose ‘Temporary Internet Files’ and ‘Website files’ among other options.

  8. Click the ‘Delete’ button to proceed.

Solution-2: Refresh the banking info

  1. .Right-click on ‘Internet Explorer’ to open it.

  2. Navigate to ‘QuickBooks Online’.

  3. On the menu bar, click ‘Banking’.

  4. Select the ‘Update’ option.

  5. Reiterate steps 1 to 4.

  6. Try to log in to your bank’s webpage twice.

Solution-3: Upload bank transactions manually

  1. Open ‘QuickBooks Online’.

  2. On the menu bar, click ‘Banking/Transactions’.

  3. Choose ‘Banking’ below Banking/Transactions.

  4. Choose the appropriate account in which you wish to update transactions by clicking on the blue tile.

  5. Choose ‘Link Account’.

  6. Click ‘Upload From File’.

  7. Using the ‘Browse’ button, look for the path of the bank file.

  8. Choose ‘Next’.

  9. From within ‘QuickBooks Account’, choose the appropriate bank account.

  10. Go through the instructions to match records, then click on ‘Next’.

  11. Choose exact transactions required for importing.

  12. click ‘Next’.

  13. Choose ‘Yes’.

  14. Once all set, click on ‘Let’s Go’ to proceed with uploading bank transactions.


We have come to the end of the blog. We hope that our post was written on the topic “QuickBooks Error 9999” will prove a helpful guide for our users to get past the error aforementioned. We wish that all our user's queries were addressed cautiously. Notwithstanding, if troubleshooting is still hard for you, call on the helpline 1-(855)-856-0042 for a bit of a better technical advice.