How to Safely Resolve QuickBooks Error OLSU 1024 [2021 Tutorial]

While attempting to link an online bank in the QuickBooks Desktop application, are you getting QuickBooks Error OLSU 1024? The error code 1024 pops up on the screen with an error message, displaying, “An error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to initiate the update process again.” It is commonly seen that QuickBooks errors related to banking often occur when the Financial Institution Directory (FIDIR.txt file) gets outdated or missing. Dealing with error OLSU 1024 might seem complicated to many users. However, after reading this post until the end, hopefully you will understand all the possible troubleshooting options.

Facing issues while resolving QuickBooks error OLSU 1024? Call at our customer support number (844)-932-1139 and get assisted by certified QuickBooks professionals.

What are the reasons that can throw QuickBooks Bank Feed Set up Error OLSU 1024?

Apart from the damaged or missing fidir.txt file, there are a number of reasons that can throw QuickBooks Bank Feed Set up error OLSU 1024, such as:

  1. QuickBooks Desktop files have been damaged or corrupted.

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What should be done to resolve QuickBooks Error OLSU 1024?

Solution 1) Get the Financial Institution Directly updated to the latest version

Rename the fidir.txt file:

  • Open the Windows File Explorer by pressing Windows + E keys on the keyboard.

  • Navigate to the following path: C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist

  • In the filist folder, search for the fidir.txt file and right-click on it.

  • Choose the Rename option from the drop-down list of options.

  • Change the filename from “fidir.txt” to “fidir.old”

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Download the most recent version of the fidir.txt file:

  • Download the latest version of the fidir.txt file as per the QuickBooks Desktop version you are using.

  • Right-click the downloaded fidir.txt file and select the Copy option.

  • Again, open the Windows File Explorer by pressing Windows + E keys and then navigate to the following path: C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist

  • In the filist folder, right-click anywhere on an empty space and choose the Paste option to paste the downloaded fidir.txt file that you have copied.

  • At last, open QuickBooks Desktop and try to create or link the account.

Solution 2) Repair the QuickBooks Desktop application for Windows

  1. Open the Windows Start menu, type “Control Panel” in the search bar, and select Control Panel.

  2. Click on the Programs tab and then select the Programs and Features option.

  3. Look for QuickBooks Desktop in the list of installed programs and select it.

  4. Now, click on the Repair option and then hit the Next button.

  5. Once QuickBooks Desktop repairing is done, click on the Finish button.

  6. At last, reboot the system.

Conclusion:

In case you are still unable to link an online bank in QuickBooks Desktop and getting QuickBooks error OLSU 1024, then there is a great possibility that you are using an outdated version of QuickBooks. We suggest you to update the QuickBooks application to the latest version out there. You can also reach to our QuickBooks error experts at 855-856-0042 and get the error resolved immediately.