LOA 23 - Incident Notification

THE LETTER OF AGREEMENT

between UNITED AIR LINES, INC.

and

THE FLIGHT ATTENDANTS

in the service of UNITED AIR LINES, INC.

as represented by

THE ASSOCIATION of FLIGHT ATTENDANTS

This Letter of Agreement is made and entered into in accordance with the Railway Labor Act by and between United Airlines. Inc. (the “Company”) and the Association of Flight Attendants - CWA. AFL-CIO (the “Union”). 

WHEREAS during the negotiations between the Company and the Union (collectively, the ‘‘parties”) leading to the 2025.2030 Agreement (the “Agreement’’), the parties agreed upon terms for notifying the Union of certain incidents; and 

WHEREAS the parties recognize that the timely notification of these incidents is important to creating a cooperative safety environment for our Flight Attendants: and 

WHEREAS the parties desire to memorialize the list of incidents that require notification and the manner in which that notification must take place;

NOW THEREFORE, the parties to this Letter of Agreement hereby agree as follows:

1. The lnflight Service Emergency Manual (currently known as Accident/Incident Response Procedures or future equivalent) will be amended to include the incidents listed below and the method of communication. 

2. The following incidents shall require notification via phone to the United Master Executive Council Safety, Health and Security Chairldesignee, pursuant to the terms of Section 19.8.1. of the Agreement: 

1. Crash 

2. Hijacking 

3. Threat level 3 or 4 

4. Threat level 2 directed toward the Flight Attendant 

5. Turbulence with Aircraft damage or serious injury 

6. Aircraft Cabin preparation for evacuation 

7. Evacuation 

8. Sabotage Threat (Specific Threat requiring Aircraft search. FBI or Diversion)

9. Passenger Death 

10. Fire 

11. Depressurization

12. Flight Attendant illness or injury requiring hospital trip or EMS.

13. ISD 

14. Passenger restraint 

15. Political Unrest - Immediate Crew Movement 

16. Terrorist Event- Layover or Base location 

17. Natural Disaster

3. The following incidents shall require notification via email to the United Master Executive Council Safety, Health and Security Chairldesignee pursuant to the terms of Section 19.B. of the Agreement:

   1. Flight Attendant ENSL or illness requiring general medical care 

   2. Severe Turbulence without Aircraft damage or serious injury 

   3. Threat Level 1 

   4. Flight Attendant Injury layover or inflight 

   5. Threat level 2 not directed toward the Flight Attendant 

   6. Passenger Serious Illness – CPR, AED or Divert 

   7. Political Unrest - non immediate movement 

   8. Crew Safety/Security Event

4. This list may be modified as necessary upon mutual agreement of the parties. 

The parties to this Letter of Agreement hereby agree that it shall run concurrently with the 2021 - 20XX Agreement. and shall be subject to the provisions pertaining to duration and amendment therein. 

The parties hereto have signed this Letter of Agreement this xx day of xx. xxxx .