MODULE 2: Managing the Tasting Process

Welcome to the second module in the WINEHOST tasting room training program. This module will describe the role of the tasting room staff (host) during wine tastings. You will learn to manage the wine tasting process from a customer-centered point of view.

Start by reviewing the information about tasting rooms provided in the video clip.

Copy of Tasting Room Introduction.mp4

Now you can explore each of the sections in Module 2 as follows:

2.1 Greeting the Customer at the Entrance

2.2 Tasting Set-up, Clean-up, and Materials

2.3 Basic Steps in the Tasting Process

2.4 General Controls for Safety and Risk Management