Grading and Providing Feedback

This chapter of the TA handbook focuses on guiding Teaching Assistants (TAs) with the task of grading and providing feedback. These tasks can be time-consuming and stressful but it has a lot of values for the students. TAs are acknowledging the work of the students and guiding them towards improvement. The following guidelines are for TAs so that they can grade effectively and provide feedback efficiently. Please contact the writers of the TA handbook with questions regarding this chapter or any chapter. Also, suggestions are always welcome to improve this TA handbook.

Grading Unbiasedly, Consistently, and Fairly

During grading, TAs need to remember that they are evaluating students' efforts. So grading needs to be fair, unbiased, and consistent

Grading Unbiasedly

Most of the CCI TAs use Canvas to grade. Canvas shows the student’s name during grading. Also, the speed-grader in canvas always starts with the same student and will show the student in the same order. These situations may create bias during the grading process.

Some tips for grading blindly (for canvas):

  • To avoid looking at the names, a small sticky note can be placed on the monitor to cover the student's names.

  • Randomly looking at the submissions of several students before starting to grade will give TAs a general understanding of how students responded. This helps with grading consistently and also reduces orderly biases.

Grading Consistently

Grading by segments

It is a good practice to grade segment by segment for assignments with many segments or questions. It will help ensure objectivity. TAs can also go through a couple of responses before starting to grade, which will give an idea of the students’ performance range. Otherwise, earlier responses may get harsher grading than the later responses [1].

Keeping track of error

During grading, TAs can keep track of similar types of errors and make notes. It helps to be consistent and provide feedback easily. See section 4.3 for detailed error tracking. [3]

Communication between TAs and Instructors

The TAs and the instructors must communicate with each other and among themselves. This is a key element of keeping consistency while grading. If any confusion arises while grading, TAs should communicate with the instructors because each point means a lot to the students.

Grading Fairly

In any course in CCI, there will be students of many backgrounds, ethnicity, and capabilities. while grading, TAs have to judge everyone with equity. To be fair and strong as well as understanding and supportive, TAs should follow the grading ethics. Also, make sure to communicate with the instructor about any and every concern TAs might have.

Grading Ethics

  • During self-assessment, TAs should inform the instructor about the technical language they think students, especially international students, will have difficulty understanding.

  • During grading, inform the instructor about students who are struggling repetitively. International students might struggle with their English writing while expressing the concept correctly.

  • When TAs are providing feedback, they should be professional. Cultural phases might confuse many non-English languages speaking students.

  • Having a strong policy and sticking to it will help the TAs towards being fair to everyone. TAs should share the policy with the student.

  • A detailed rubric also helps towards grading properly and giving the reason for grading.

A Note Concerning International Students

Every year, many international students come to UNCC to pursue their undergraduate and graduate degree (see the Understanding Students section for more details). The number of international students in different courses is different, but most of them come from a non-English speaking country. Research shows that their ability to fit in with the US culture affects their performance. Also, their prior understanding of the course that they have taken significantly affects their performance. Depending on how international students are coping with the new environment, culture, and educational system, they might show both good or bad performance.

As a TA at CCI, there is a high possibility of finding many international students in any course, especially graduate-level courses. Research shows that, with support, international students can cope with the transitional difficulties and perform better at US universities. TAs can be a great support towards international students even while grading and providing helpful feedback.

Providing Useful Feedback

Feedback is as important as grading, if not more. So, an attempt should also be made towards providing feedback. A couple of sentences can give students valuable information and motivate them towards doing better in the future. Feedback should not only be focused on what the student did wrong. It should help students with future assignments and motivate them to do better. It should also be concise, constructive, and to the point. The following sections will help TAs write constructive feedback structured toward helping students.

Providing feedback is not an easy task. It also depends on the writing skills of the TA. It takes time to master the skill. So, it is better try not to get too stressed out about it.

Constructive Feedback

  • Feedback should be concise and quality.

  • Focus on guiding students so that they can improve in future work

  • Feedback should show both strengths and weaknesses of the assignment/quiz.

  • Students should be able to connect the feedback with assignment goals (rubric).

Feedback Structure

  • Start by addressing the student

    • ex.: Hi Matt

  • Provide positive feedback, specifically telling the students what they should keep doing for future assessments

    • ex.: Good work on the video prototype. I loved the way you delivered the background story.

  • Suggest areas for improvement, with at least one concrete strategy to try. Make sure that it is manageable.

    • ex.: Next time, try using different color markers to highlight buttons and different interactive elements in your prototype

  • Direct constructive comments to the writer addressing both the good and bad parts of the assignment.

    • ex.: Your walk-through of the application looks good, but you need to add more interactive elements like checkbox, radio button, or drag-drop functionalities.

Student’s Responses

As the TAs provided feedback, students will also have questions about the grading and submission. TAs can discuss student's concerns during office hours or at the end of the class hour. These discussions can sometimes go out of hand and TAs can always ask the instructors to help in any situation. See the Difficult Situations section for more information about difficult situations and academic integrity violations.

Being Efficient

Grading and providing feedback take a whole lot of time. Sometimes, a big part of the TA's time is spent grading. Because of that, they cant provide proper feedback to many students. Some helpful ways to grade faster and provide effective constructive feedback in a short time are described below.

Developing a rubric [2]

A rubric is a good way of grading quickly and providing effective, to the point feedback. It is particularly helpful for big assignments and quizzes with many deliverables. But, at the same time, it is difficult to create a rubric. TAs can ask the instructor to help develop a rubric. To get started, some basics for creating rubrics are given below.

  • Breaking down the deliverable of the assignment or quiz that the students are required to submit.

  • Identifying which segments are more significant and which segments are less

  • Allocating a percentage of total points to the deliverables according to significance.

  • This is the tricky part. Depending on the number of details expected from each deliverable, allocated points need to be broken down in each deliverable.

Using Autograder

Using autograder is a good way of grading faster if it is done right. Because many TAs reported that they had issues with autograder which caused them plenty of troubles. Also, it does not apply to all kinds of courses. TAs who have used an autograder properly found using a combination of autograder and manual feedback more effective.


Feedback Notebook

For online grading, having a feedback notebook is very helpful. It is a document where TAs can note down the errors, points getting deducted for errors, and the provided feedback. After grading for some time, TAs will find students making similar mistakes, and then TAs can use the document to provide similar feedback with the same point reduction. This makes your grading consistent and provides feedback easier. This is also a good way to keep track of the grading when TAs take a break.


Using Canvas Tools

It is not possible to provide feedback to every student in every assignment. You can use the Piazza and Discussion of canvas to provide feedback to all the students about common mistakes. All students will benefit from it. Also, this is not a very time-consuming method.


References

[1] 2015. Effective Feedback. https://tatp.utoronto.ca/teaching-toolkit/ci-resources/cdg/feedback/

[2] 2020. Grading Student Work. https://cft.vanderbilt.edu/guides-sub-pages/grading-student-work/

[3] Bart Rienties, Simon Beausaert, Therese Grohnert, Susan Niemantsverdriet, and Piet Kommers. 2012. Understanding the academic performance of international students: The role of ethnicity, academic and social integration. Higher education 63, 6 (2012), 685–700.

[4] Catherine Ross. 2011. Guidebook for Teaching Assistants. https://production.wordpress.uconn.edu/tapwp/wp-content/uploads/sites/603/2014/03/TA_GuidebookRev5_11.pdf

[5] Hilary Schuldt. 2007. Collected Wisdom. (2007).

[6] Hsiao-ping Wu, Esther Garza, and Norma Guzman. 2015. International student’s challenge and adjustment to college. Education Research International 2015 (2015