Key Requests and Facilities
Key/U-Card Access Requests
To request access to buildings or spaces via U-card, or to request physical keys, take the following actions:
Fill out an online Access Request Form (UMN account sign-in is required). Once submitted, this form will automatically be routed to your supervisor for approval (note: we cannot process your access request until approved). A justification of why the access is needed is required.
Your access request will be processed by Cluster staff within 2 business days (if supervisor approval has been received). If you have requested physical keys, you will be emailed when the keys are available for pickup.
To follow up on an access request, email stpadmin@umn.edu. Please include the form number (found in your submission confirmation email subject line) so staff can look up your request in the online workflow.
If you are locked out of your office or lab, Cluster staff can help. Please stop by Gortner 140. If you are locked out after-hours, contact the Public Safety Emergency Communications Center (PSECC) at 6-3680 from a campus phone.
Facilities needs or concerns (FM)
If you experience a facilities issue with the Biological Sciences Center (general spaces or in your lab), please contact Annie Yetter at 612-625-8083, email ayetter@umn.edu or stop in to Gortner 140. Staff will submit a work order to Facilities Management.
If there is an issue requiring immediate help (flooding, fire, smoke, for example), or if it occurs after-hours, please contact Facilities Management directly at 612-624-2900 (4-2900 if dialing from a campus phone). Note the location and specific emergency for call center staff.
To follow up on the status of a submitted work order, please contact Annie Yetter at 612-625-8083, email ayetter@umn.edu, or stop by Gortner 140. Cluster staff can communicate with central Facilities Management regarding status requests.