Technology

Resources

Information Technology (IT)

• Request for Service 

• Hardware Purchasing is completed through the TC Campus Bookstore punch-out on UMarket.

  • New University-Owned Computer Support Resources *NEW*

Phone

• Request UMN phone services from NTS 

• Conference Call Service Options

Zoom Guides

IMPORTANT: If a user is consistently having issues and cannot login to Zoom, or is a first-time user (new employee), they may need to take the required course, Zoom: Understand HCC Requirements. Contact HST/IT at help@umn.edu or 612-301-4357 (HELP) with other issues. *NEW*

• Primary Guide:  Zoom User Guide  

• Zoom Conference Room Guide

• Supplementary Guides:

  • Zoom Starter Guide

  • Zoom Security Guide

  • Zoom Meeting Types Guide

  • Zoom Bomb/Intruder Guide

• Additional Zoom Tasks:

  • Adding a Scheduling Delegate 

Tech Tips

• Peer2Peer Trainings 

• CCAPS Webinar Archive

  • Effective Business Storytelling

• Focus on Files Resource 

  • File Names and Folders 

  • Retain Files After People Leave 

• Google Calendar: Modify Event Settings & Speedy Meetings

• Google Days 2024 Videos

• Gmail and Gcal: "Add to Calendar" Links 

• Gmail Strategies - Michael Pitt (Jan 2021)

• PowerPoint Hacks You've Never Heard Of 

• Duo: Setup & Use Two-Factor Authentication

• Enterprise Data: Overview to Working with University Data

• Google Drive: Work With Files & Folders

• "Zero-Escape" - Forward from Voicemail to Mobile

• Return to Campus: Technology Pointers

• Video Creation Tips and Processes (from SpeakingScience Conference)