UAlberta Residences

Living in University of Alberta Residences is very convenient if you would like to stay on campus! Furnished units come with a bed, a desk and a chair, with residents responsible for providing bedding and linens, kitchen utensils, dishes, lamps, and anything else you may need.

For more details, visit the UAlberta Residence Services website. For application instructions, see the University of Alberta IVSP Application Guide - Step 15 or contact uaivsp@ualberta.ca for more information. 

If there is a maintenance issue in your unit that needs fixing, you can submit a maintenance request online through the Residence Maintenance Portal (instructions are listed below). Examples of maintenance issues include broken light fixtures, windows that will not open/close properly, broken light switches, etc.

For emergency maintenance repairs which pose a risk to residents' health or safety, please contact the Residence Services Office or the Resident Assistants (RAs) on shift.

1. Go to the Residence Maintenance Portal.

2. Sign in with your CCID and password. This will take you to a page titled "Maintenance Request List".

3. Click on "Add New".

4. Fill out the form, making sure you provide a detailed description of the issue that needs to be fixed and the correct room/unit number. We recommend clicking the box that says "Notify by email?" to receive updates to your UAlberta email address regarding the request.

5. Click "Save".

6. You can view the status of your request anytime by logging into the Residence Maintenance Portal and clicking on "Maintenance Request".