UAlberta Residences

Living in University of Alberta Residences is very convenient if you would like to stay on campus! Furnished units come with a bed, a desk and a chair, with residents responsible for providing bedding and linens, kitchen utensils, dishes, lamps, and anything else you may need.

For more details, visit the UAlberta Residence Services website. For application instructions, see the University of Alberta IVSP Application Guide - Step 15 or contact ivspuab@ualberta.ca for more information. 

If there is a maintenance issue in your unit that needs fixing, you can submit a maintenance request online through the Residence Maintenance Portal (instructions are listed below). Examples of maintenance issues include broken light fixtures, windows that will not open/close properly, broken light switches, etc.

For emergency maintenance repairs which pose a risk to residents' health or safety, please contact the Residence Services Office or the Resident Assistants (RAs) on shift.

1. Log in to the maintenance request system with your CCID.
   If you are logging in for the first time, follow the instructions to verify your email address.

2. Select the appropriate icon for your maintenance request and provide the required information. If there is not an icon for your request type, select the Need Help icon.

3. Click Next to review your request, then click Submit. You will receive an email confirmation with a link to your request.

4. To view the status of a request, or provide additional information in a comment, select Process at the top of the screen and select your request.

5. If applicable, tell your roommate(s) that you have submitted a request so that they are aware that maintenance staff will be entering your shared unit.