Check the report log to ensure weekly overdue email reports are running with the TTSD Lost & Overdue Materials Message verbiage.
Given time, send a printed notice home or call the family if the material is a textbook or Elementary library book. If you call home, please do not tell their caregivers the titles of library books if the student is in Secondary school to maintain the student's privacy and autonomy.
If the patron cannot pay, offer the TTSD Library Fine Forgiveness form at bit.ly/ttsdfees.
Ultimately, it is most important for the student to have access to material that they want to read at home.
Once students reach their limit, staff may allow students to select from a "Little Free Library" collection as an alternative or may choose to give them an extra book.
Provide alternate activities (reading, coloring, making...) for students who have reached their checkout limit.
Students shouldn't go more than a month without receiving a new book if they want one.
Introduce students to Sora eBooks and audiobooks and share that they can still read online if they are worried about losing physical library materials.
Fines older than four years old can be waived with no penalty.
Families experiencing hardship can apply for an earlier waiver by completing a Fine Forgiveness form at bit.ly/ttsdfees.
Library Staff are asked to gather permission from their school principal when waiving more than $100 from a student's account or when students have already had more than $100 of fines waived previously.
Teaching & Learning Suggested Process:
- Email notices run weekly on school days
- Given time, consider investigating each request to see if missing items can be retrieved and to gather more info
- Library Staff typically take care of Library/Textbook fines
- Tech Coordinators typically take care of Resource fines
- Please grey out, strikethrough, and/or hide completed requests
- Materials can be renewed to avoid weekly notices
- Contact admin for guidance if there is an issue, or if the patron owes over $100 upon the first waiver
- If a patron hasn’t responded to an email, within a few weeks, consider calling the primary guardian if needed to retrieve non-library items with a total value of $100 or more
- If you call home, please do not tell their caregivers the titles of library books if the student is in Secondary school to maintain the student's privacy and autonomy
- Schools will not be held liable for the resource fees that are not paid or waived
- Schools are not liable for the library and textbook fees that are not paid or waived, though it is recommended to replace in-demand titles and textbooks