Chromebooks are received, barcoded, hooked to the TPS Wireless Network, enrolled in our Google management system, and engraved in the Media Services central office. At this time they are assigned to specific schools and the item information is entered in the TPS Destiny Library Manager. Chromebook records can be found by patron, serial number, or fixed asset number (barcode). Elementary chromebooks stay at their "home schools". They do not travel to a different school as the secondary devices do.
The elementary library media specialists, the elementary principals, and IT personnel work together to coordinate procedures. Individual buildings also plan handling of devices. Library Media Specialists track check outs and repairs (records in Destiny). Administrators determine any financial charges incurred by students (records in Tyler SIS). Below are some of the general information and recommendations for handling chromebooks.
Using a chromebook cart chromebook log to help teachers, media specialists and students keep track of where in the chromebook cart specific chromebooks should go can ease the stress of carting and uncarting chromebooks.
For temporary check out of chromebooks, iPads, and other devices when there is no access to the online Destiny Library/Resource manager use a temporary checkout log like this one.
At each school, the repair/questions start with the Library Media Specialist or Technology Assistant. If he/she can’t fix the problem then a “Tech Ticket” is written up, a Track-IT is submitted and the chromebook is left in the media center for an IT Service Technician to pick-up for repair. A working device is checked out to the student and the non-functioning one is checked in.
The repaired chromebooks are returned to the library media specialist to return to the student or to add to reserves.
Repairs made by the IT Service Technicians are noted on the "Tech Ticket" and the device "copy" record in Destiny and the "Tech Ticket" and any additional necessary information is forwarded to the designated school administrator. Here is an example of a repair note in Destiny. Building Administrators make decisions about charges made to student accounts for damage and repairs and inform parents/guardians.
Chromebook chargers can be drawn from Information Technology supplies using this Request for Additional Chargers form
When you find a chromebook which is assigned to another school, let the media specialist there know to expect it.
Put a note with the device explaining circumstances and ship it through the pony to the library media specialist of that school.
Contact Diane Leupold for location when the device record doesn't come up in Destiny when scanned or look the device up by serial number. Instructions are here.
For chromebooks which were being used by students and are reported "lost": Destiny Records for lost Lenovo Chromebooks
For chromebooks which just quit working and need to be "Deprovisioned/Discarded" : Contact Terri Hearrell via this procedure.
For chromebooks which were "lost" and "found" at the same school, mark them found in Destiny and notify the building administration and whoever handles fees in Tyler SIS, that the chromebook has been returned.
For chromebooks that were "lost" at one building and "found" in another, return the chromebook via the TPS Pony mail to the original building's media specialist WITH a note about who turned it in and where.
If the chromebook is marked lost in Destiny by a specific student, and that student is now at your school, notify the building administration and whoever handles fees in Tyler SIS that the chromebook has been returned.
If the chromebook is marked lost in Destiny by a specific student, and that student is at another school, then your responsibility is concluded.
For chromebooks which are returned to your media center, check in the chromebook, noting who it was checked out to and report it's return to the business office if the student no longer goes to your school. If the student goes to your school, notify your administration and whoever in your building handles fees in Tyler SIS.
Individual schools have developed a variety of ways to complete this activity. This needs to be done at the end of each school year. Here are a couple of examples: Robinson's Year End Check, Jardine Middle School's Year End Chromebook Check Form,
At the elementary level Lenovo 300e's have replaced the Acer and ASUS chromebooks. Acer chromebooks still in the elementary schools are used as devices sent home with students who are quarantined or otherwise need to work from home.