FAQ

The housings do not come with utilities already set up. Please arrange for utilities to be set up. If you need language support, submit a request with the Tohoku University International Support Center.

The housing uses 13A gas. Gas is supplied to the housings via pipe supplied by the City of Sendai. The gas must be turned on by the Sendai City Gas Bureau when you move in. At that time, all gas appliances will undergo an ignition test, so please have all gas appliances you intend to use inspected.

※The Housing units are not equipped with extra room lights, kitchen water heater, gas cook-top, kitchen ventilation fan, air conditioner, or other appliances. Residents are responsible for installing their own appliances and fixtures as needed, and shall remove all appliances and fixtures when moving out.

The housings do not come with furniture, appliances, etc. Please submit a request for support with the Tohoku University International Support Center.

Rooms may or may not already have a fiber internet outlet installed. Please contact the Tohoku University International Support Center to request support with setting up internet service.

When scheduling installation of a fiber internet outlet, be sure to submit form 08, Application for Alteration on Housing (宿舎模様替等申請書) to the Asset Management Section at least 10 days before the work is scheduled.

The rooms do not come equipped with a bidet.

You may purchase and have a bidet installed upon filling out and submitting the form 08, Application for Alteration on Housing (宿舎模様替等申請書) to the Asset Management Section at least 10 days before the work is scheduled. 

If you require support with purchasing and arranging installation, please contact the Tohoku University International Support Center to request support.

Please submit the form 03, Application for Postponement of the Deadline of Moving into Housing (宿舎入居期限延期申請書) to your host department to request a postponement of move-in.

After your new arrival date is determined, fill out the Notification of Entering Housing and submit it to the Asset Management Section.

Download the form 09, Request for Housing Repair (宿舎修繕要望書) fill it out and attach it to an email addressed to the Asset Management Section.

When making a request to the Asset Management Section, please be sure to provide the location and condition of the item in need of repair. Please be as detailed as possible and attach a photo if possible.

The Asset Management Section will make a judgment as to whether the resident or the university should bear the cost of repairs, referring to the Standard on Small Repairs Paid for by the Tenant.

Submit the form 01, Record of Intending to Move-into/Change Tohoku University Faculty/Staff Housing (宿舎入転居希望調書) via email to your department's administrative staff at least one month before your desired move-in date.

Our section will conduct a selection process based on the form submitted to the Asset Management Section by the host department. The results will be delivered to the prospective tenant via their department's administrative staff in the month before the desired move-in date.

Once selected, please submit the form 02,  Application to Rent Faculty/Staff Housing and Parking Space (宿舎及び自動車保管場所貸与申請書) via email to your department's administrative staff at least five days before your desired move-in date.

Note: Housing units aren't always available for immediate move-in upon request. Selections are made considering factors like vacancy status and generally align with move-ins being conducted on the 1st of each month.

Please submit the form 02,  Application to Rent Faculty/Staff Housing and Parking Space (宿舎及び自動車保管場所貸与申請書) via email to the Asset Management Section at least five days before your desired date of use.

Fill in section 2, the vehicle and owner information.

If you require proof of parking space, submit the form 12, Proof of Parking Space Certificate (保管場所使用承諾証明書(車庫証明)).

The parking space numbers have changed. Please refer to the provided map for the location of  the parking space. On official documentation, list the parking space number provided instead of the parking space number on the ground.

Please submit the form 08, Application for Alteration on Housing (宿舎模様替等申請書) to the Asset Management Section via email at least 10 days before the upgrade is scheduled. Reach out to Tohoku Electric Power Co. to request an upgrade in service.

Check the main water valve. Open the closet in the staircase landing and inspect whether or not the valve to your housing unit is open. For Gekicho Housing, the main water valve is at the back of the building. Confirm which valve is the correct valve for your unit before attempting to open. The valve may be difficult to turn.

Adjusting the amount of gas output with the "Gas-flow knob" at the bottom of the bathtub water heater may solve the problem. For more information, please click here. For the full bath tub water heater manual, click here (Japanese only). For residents of Gekicho Housing click here for adjusting the gas flow knob and here for the full manual (Japanese only).

We do not permit drilling of large holes in the walls of the housing. Please ask the contractor to open the small window in the sliding door slightly to allow the piping to pass through and then fill in around it. If the screen door is fixed in place, ask the installer if they are able to remove the screen door. If they are unable, they are allowed to make a small cut in the screen to allow the piping to pass through. You will not be required to repair the screen door when moving out. 

Attempt to remove the screen door and set it to the side. If this is not possible, you may cut a small hole in the screen door to allow the piping to pass through. You will not be required to repair the screen door when moving out.

Refer to the person in charge at your housing unit. The Housing Association is responsible for the cleaning of the housing unit grounds and stairwells.

Check to make sure that the switch for the kitchen light on the wall is switched on. Check to make sure the bulb is not burnt out. If the problem persists, contact the Asset Management Section to request repairs.