Item 6.2.1 – Annual Work Plan

TCIL intends to maintain and improve its core independent living services to ensure consistent, accessible, and consumer-directed support across the service area. TCIL’s Core Services include: Independent Living Skills Training; Assistive Technology; Information and Referral; Housing; Peer Counseling (Peer Support); Personal Assistance Services; Systems and Individual Advocacy; Transitions and Diversion; and Youth Transitions.

For the period following the reporting period, Tri-County Independent Living (TCIL) will focus on the following goals, objectives, and action steps:

Goal 1: Maintain and Strengthen Core Independent Living Services

Objectives:

• Ensure the availability and quality of all core IL services across the service area.
  
  

• Improve service continuity and responsiveness.
  
  

Action Steps:

• Continue delivering all core services using flexible, accessible service models.
  
  

• Cross-train staff to support coverage and consistency.
  
  

• Monitor service delivery and outcomes through regular review processes.
  
  

Goal 2: Expand Access for Rural and Underserved Populations

Objectives:

• Reduce barriers related to rural isolation, transportation, and technology access.
  
  

• Increase outreach to unserved and underserved communities.
  
  

Action Steps:

• Conduct targeted outreach and community education in rural areas.
  
  

• Distribute assistive and communication technology with accompanying training.
  
  

• Strengthen partnerships with local agencies and community organizations.
  
  

Goal 3: Advance Systems Change and Advocacy

Objectives:

• Promote equal access to housing, health care, transportation, and community participation.
  
  

• Strengthen TCIL’s leadership role in systems-change efforts.
  
  

Action Steps:

• Participate in coalitions, advisory groups, and public forums.
  
  

• Engage with local governments and service providers on access issues.
  
  

• Track and respond to policy and funding changes impacting people with disabilities.
  
  

Goal 4: Support Organizational Capacity and Workforce Development

Objectives:

• Improve staff retention, training, and organizational resilience.
  
  

• Maintain compliance with all applicable requirements.
  
  

Action Steps:

• Support staff participation in trainings, conferences, and DOR-led activities.
  
  

• Strengthen SOPs, dashboards, and internal systems to support continuity.
  
  

• Use quality improvement and consumer satisfaction data to guide planning.
  
  

Goal 5: Promote Peer Leadership and Independent Living Values

Objectives:

• Expand peer support, self-advocacy, and leadership opportunities.
  
  

• Increase inclusive community engagement.
  
  

Action Steps:

• Facilitate peer counseling groups and inclusive activities.
  
  

• Support peer-led initiatives and consumer involvement in program development.
  
  

• Collaborate with partners to create welcoming and accessible community spaces.