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coursekey's customer success team
coursekey's customer success team
The CS department is responsible for your journey with CourseKey. After the sales hand off is complete, the CS department will be your main point of contact. We will be responsible for:
aCCOUNT MANAGEMENT
aCCOUNT MANAGEMENT
Customer Service Managers (CSM's)
Your CSM will be with you for your complete journey at Coursekey.
Primary point of contact of all account-related items.
dEPLOYMENT & IMPLEMENTATION
dEPLOYMENT & IMPLEMENTATION
Implementation & Integration Manager
Implementation & Training Coordinator
Your deployment team will be responsible for the implementation and/or the integration of any/all CourseKey products selected for your school.
CUSTOMER TECHNICAL SUPPORT
CUSTOMER TECHNICAL SUPPORT
Technical Support Specialist
Our Support Center will be assisting you post-implementation on any technical support-related issues.
Our vision is to be a partner to our customers and act as one team, to go above and beyond for our customers - providing incredible service and driving product adoption by partnering with our customers.
The success of our business is inherently intertwined with the success of our customers.
Meet the team
Meet the team
INTRODUCTIONS
A successful collaboration involves a strong partnership between both teams. Now that we have had a chance to introduce our team, we would like to take a moment to learn more about your team!
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