Helps us differentiate between our beliefs and facts. How can we recognize when we are being mislead by our beliefs rather than clearly seeing facts? How can we make sure that we're not climbing up the ladder of inference? How can we see clearly rather than being blinded by our beliefs?
This chapter is fairly dense and was hard to get through. However, the rest of the chapters will consistently refer to it...so read it and digest it.
This is a great chapter. For homework we all focused on building trust with one of the teachers who seemed to have doubts about us. In a short time we all turned those relationships around!
Essential reading. You can't make changes without a plan. Here are the how-tos we all need.
We all agree this was one of the best chapters. Not easy to master, but wow! the changes that happen when we truly listen!
This chapter focuses on the facilitative coaching stance. Here we look at 3 different types of facilitative conversations and when we should use them.