Β π οΈ Technology Support
Technology Coordinator & The Student-Run Helpdesk
Embedded Files
Tech Resources
Paul Storey - Technology Coordinator - 2008 to Present
Note: I am on-call 365 days a year for technology emergencies, which must be reported by phone. Emails and technology service request forms are not reviewed outside of my regular work hours.
βοΈ Phone:Β 1 (207) 427-5003Β orΒ Ext: 238
π Email: admin@su107.org Β orΒ admin@aos90.org
π¦ My Virtual Meeting Rooms:Β (Room A)Β (Room B)Β (Zoom Room)
ποΈ My Public Work Calendar
π My Work Portfolio
The Student-Run Help Desk Slideshow
The student-run technology helpdesk, provides technical assistance to fellow students and school staff under the direction of the Technology Coordinator.
Student Helpdesk Responsibilities:
Assisting with password resets and basic account issues.
Troubleshooting hardware and software problems.
Providing assistance with Chromebooks, computers, and other technology.
Helping troubleshoot basic networking and connectivity issues.
Performing basic computer repairs and maintenance.
Assisting students and staff with technology-related questions.
Identifying problems that require additional support and escalating them to the School Technology Coordinator when necessary.
The goal of the student helpdesk is to provide timely, peer-to-peer technical support while giving Student Assistants valuable hands-on experience with real-world technology support.
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