Important notes:
We strongly advise against using district-issued YubiKey security keys for personal accounts.
When you leave the school system, you will be required to return these YubiKey security keys. Avoiding their use for your personal accounts will help prevent potential lockouts for you in the future.
Three common causes of a hacked or compromised account are: using weak passwords, falling victim to phishing attacks where you unknowingly give out your credentials, and reusing the same password across multiple platforms which allows hackers to easily access multiple accounts if they breach one.
To effectively solve the issue, you need to ask: Was your account compromised or has your device been hacked?
A great first step is to figure out if your account has been taken over. You may be able to solve that by simply changing your password or contacting customer support. If your device has been hacked, you may need more in-depth work to remove any malware.
A credit freeze restricts access to your credit report. If you suspect your personal information or identity was stolen, placing a credit freeze can help protect you from fraud.
When you place a security freeze, creditors cannot access your credit report. This will keep them from approving any new credit account in your name, whether it is fraudulent or legitimate.
To let lenders and other companies access your credit files again to create new accounts, you will need to lift your credit freeze permanently or temporarily.
Freeze or lift the freeze on your credit report for free by contacting each of the three major credit reporting agencies:
You can submit your request online, by phone, or by mail.
Freeze requests:
Online or by phone: agencies must freeze your credit report within one business day
By mail: agencies must freeze your credit report within three business days
Unfreeze requests:
Online or by phone: agencies must lift the freeze within one hour
By mail: agencies must lift the freeze within three business days