1. Open Google Chrome
2. Chromebook - Press the Ctrl, Shift and Backspace keys on your keyboard at the same time.
Windows - Press the Ctrl, Shift and Delete keys on your keyboard at the same time.
MAC – Press the Cmd, Shift and Delete keys on your keyboard at the same time.
3. At the top click the All Time box or More and then All time.
4. Click Show more.
5. Make sure Cookies and other site data and Cached images and files are both checked.
6. Click the Delete data button and wait until it is finished.
7. Try the website that you were having issues with again.