Thanks to our colleague Angela Barr at Trident High School for help with gathering the following information.
● What’s Up
0800 942 8787 (0800 WHATSUP) or
webchat at www.whatsup.co.nz (3pm-10pm for 5-18 yr olds)
- a safe place for you to talk about anything at all
● Kidsline
0800 54 37 54 (0800 KIDSLINE)
- for young people up to 18 years of age
● Youthline
0800 376 633, free text 234
Email talk@youthline.co.nz or webchat at www.youthline.co.nz (webchat available 7pm – 11pm)
- for young people and their parents, whānau and friends
Visit the website or free text 5626
- for support for young people experiencing depression or anxiety
- a free online tool for anyone who needs help working through problems
- an online self-help tool that teaches young people the key skills needed to help combat depression and anxiety
● Lifeline (24 hrs)
0800 543 354 (0800 LIFELINE)
- confidential support from qualified counsellors and trained volunteers
● Need to talk (24 hrs)
Free call or text 1737
Talk with a trained counsellor
● Suicide Crisis Helpline
0508 828 865 (0508 TAUTOKO)
- Maori specific suicide helpline
● Depression Helpline
0800 111 757 or free text 4202
- to talk to a trained counsellor about how you are feeling or to ask any questions
● Samaritans (24 hrs)
0800 726 666
- confidential emotional support for anyone experiencing loneliness, depression, despair, distress or suicidal feelings
● Anxiety Helpline
0800 269 4389 (0800 ANXIETY)
- provide support, treatment and education for anxiety, depression, OCD and phobias
● Healthline
0800 611 116
- for advice from trained registered nurses
● Tautoko Mai (Formerly BOPSASS – BOP Sexual Assault Support Service)
0800 227 233 (0800 2B SAFE)
Counselling, medical assessments and follow up support for individuals who have been sexually assaulted (24hrs)
● Voyagers Crisis Line
0800 774545
Voyagers Whakatane
308 8803
Child and Adolescent Mental Health
● Eastern Bay Primary Health Alliance Counselling
306 2300 5 Louvain Street, Whk
Counselling support for Youth & Adults with mild to moderate mental health situations/conditions
● Sexual Health Services
0800 SAFE LOVE
Whakatane Hospital Outpatients Dept, Stuart Street
Wednesdays 12pm-5pm
Fridays 10am-3pm
Tuhoe Hauora
312 9874
Tihei Mauriora Centre
44-46 Tuhoe Street
Taneatua
Te Puna Ora o Mataatua (TPOOM)
0800 628228
88 King Street
Kopeopeo
Whakatane
Pou Whakaaro
308 8170
40 Te Tahi Street
Whakatane
Family Works
307 1133
156 The Strand
Whakatane
In the Eastern Bay of Plenty there are a number of organisations that support whanau with practical help. Most organisations providing social and health services will still be providing phone support during Level 3 and 4 lockdown. Depending on the organisation and circumstances other practical hardship support (such as kai) may also be available.
Contact them by phone or check out their websites to see how they might be able to help you.
Ngati Awa Social and Health Services: 07 3060096
Tuhoe Hauora: 07 312 9874
Te Puna Ora O Mataatua: 0800 628 228 option 9.
Tuwharetoa Ki Kawerau Hauora: 07 323 8025
Whakatohea Iwi Social and Health Services: 07 315 6040
Family Works: 07 307 1133
Pou Whakaaro disability services and support organisation: 07 3088170
Whanau Awhina Women’s Refuge: 07 308 5531
Tautoko Mai sexual abuse counselling: 0800 227 233
Ministry of Social Development Ministry of Social Development
Salvation Army Salvation Army
Kainga Ora (formerly Housing NZ) Kainga Ora
If you haven’t been able to access the support you need, try giving Citizens Advice a call: 0800 367 222
And in case things get really tough:
Police: emergency: 111
Non-emergency: 105
Oranga Tamariki: 0508 326 459
Mental Health Crisis (adults and young people): 0800 774545
Family violence where to get help