Lake County
Not Sure Where to Start?
Calling the Compass Line (440) 350- 2000, will connect you with a trained guide specialist – someone who can help you sort through your feelings, evaluate your options, and get you connected quickly and firmly with the right local resources. It’s free. It’s confidential. It’s a great place to start. Hours of operation are Monday through Friday, 8:30am-4:00pm. The Crisis Line (440) 953- 8255 offers 24-hour support for urgent mental issues. Text the keyword "4hope" to 741 741 and expect a reply from a trained Crisis Counselor within five minutes. Your message is confidential, anonymous and secure.
Families of Promise was a conception of local leaders recognizing an unmet need in our community. In 2008, Catholic Charities together with Torchlight Youth Mentoring (formerly Big Brothers Big Sisters Lake County) developed the program collaboratively with the aim of surrounding the families with adequate supports and services to prevent a criminal cycle from continuing. Guided by Catholic Charities this program is locally funded by the Lake County Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board and it has become a respected model in the region.
Families of Promise works with children up to age 18 who have a parent who is currently or was previously incarcerated, as well as with the adults responsible for their care. The first priority is to help the non-incarcerated parent or caregiver feel supported and help them deal effectively with immediate issues, such as housing, finances, employment, and the children’s safety and well-being. In addition to comprehensive case management services, adults in the program may also elect to take part in evidence-based parenting curriculums – Parent Café or Triple P, Positive Parenting Program. For more information about Families of Promise contact the Catholic Charities Lake County office of highly trained staff that will provide guidance to help you navigate life’s challenges. They will work with you on ways to overcome difficulties in a safe, confidential, and objective space.
Each Agency supported by the Lake County ADAMHS Board is listed on this page. Each section has a quick reference guide for the age population served, as well as a continuum of services divided by tier of intensity. To speak to some directly at the Lake County ADAMHS Board, call 440- 350- 3117.
BRIDGES: Mental Health Consumer Empowerment
Contact: (440) 350- 9922 270 Main St. Suite 100, Painesville.
Mission: To develop, maintain and expand an environment that is comfortable for mental health consumers to make choices on how the empower themselves. To inform, educate and advocate at the federal and stat policy levels as well as the local community for understanding and support of mental health consumers empowerment, recovery and wellness.
Program: Provider of supportive, non-crisis listening and referrals, educational assistance and work adjustment through programs and in home ownership. BRIDGES is a non-clinical Aftercare mental health agency. It is unique in that the organization was formed and is operated by individuals who directly use the services of the Lake County mental health system. It's Mission Statement is to develop, maintain and expand an environment that is comfortable for mental health consumers to make choices on how they empower themselves. To inform, educate, and advocate at the federal and state policy levels as well as the local community for understanding and support of mental health consumers empowerment, recovery and wellness.
Target Population: 18+
Services Offered: Recovery and Wellness Groups.
Recovery Wellness Groups-Each recovery/wellness group is a blend of socialization and carved out topics that are consistent with the broader themes of empowerment, recovery and wellness. At any point, each group not only addresses a particular theme but also reinforces the broader concept of mainstreaming through encouraging the development of healthy skills and habits. Thus, the Recovery/Wellness Groups not only update stabilization they continue to provide the tools necessary for integrated care. The latter is of increased importance as the client population ages.
The Warm Line-The Warm Line provides non-crisis, non-clinical confidential supportive listening and information guidance to Lake County adult residents who are challenged by severe and persistent mental illness, family members, friends and the community. The Warm Line can be accessed by calling 440-350-1883 or 440-951-1125. The hours of operation are Monday and Thursday, 5:30 pm – 8:30 pm and Wednesdays from 10:00 am – 2:00 pm. The Warm Line is supervised by the Operations Director and staffed by employees or can be staffed by trained peer volunteers. The line is anonymous, confidential and free to all callers. Most calls conclude within a twenty minute window, however, the amount of time for each call is determined by the nature of the call. Should the need arise; the Warm Line has the ability to directly transfer a call to the Crisis Hot Line.
Activity Center-Provides a safe, comfortable environment where clients are able to learn and grow and socialize at their individual and/or collective pace.
Contact: (440) 352-6191
Mission: As one of the largest comprehensive health and human service organizations in the region, Catholic Charities, Diocese of Cleveland carries out Christ’s health mission in Northeast Ohio. In Lake County, Catholic Charities offers a number of programs encompassing several service areas including: youth employment, outpatient counseling services, families & children, Hispanic services, food pantry services, and infant child care and education.
Target Population: Birth through adulthood
Continuum of Services Offered:
Tier 1 (promotion/prevention): Referrals, Help Me Grow,
Tier 3 (treatment): Diagnostic Assessment, Individual and Family Counseling, Case Management
** Hispanic Outreach Program
Contact: (216) 619-6194
Mission: Cleveland Rape Crisis Center supports survivors of rape and sexual abuse, promotes healing and prevention and advocates for social change.
Target Population: Early Childhood through adulthood
Continuum of Services Offered:
Tier 1 (promotion/prevention): Prevention and Education, School-based partnerships
Tier 2 (intervention): Support Groups for women, men, parents and youth
Tier 3 (treatment): Individual Counseling, Child and Family Counseling, Crisis Services
**Free interpreters if needed
Contact: (440) 255-1700
Mission: Crossroads Health offers a continuum of recovery, mental & primary health care programs and services for all people, at any age or stage of life. As a community-based 501(c)(3) nonprofit we are committed to providing trauma-informed, evidence-based services that change lives and impact communities! We desire to see all who seek support in living healthy, active, and productive lives.
Target Population: Birth through adulthood
Continuum of Services Offered:
Tier 1 (promotion/prevention): Referrals, Early Childhood Mental Health Consultation, School/MH partnerships
Tier 2 (intervention): Family Outreach, Supervision/ Mentoring/ Classroom Assistance, SEL Groups
Tier 3 (treatment): Diagnostic Assessment, Individual/ Family Counseling, Crisis Services, Case Management, Day Treatment
Contact: (440) 352-8424
Mission: Extended Housing, Inc.’s mission is to prevent and end homelessness for individuals in Lake County with serious mental illness.
Target Population: To qualify for most of our programs, an individual must be a Lake County resident, have very low income, and they or one of their children must have a serious mental illness. Extended Housing, Inc. programs have different sets of eligibility criteria. Please see the description of our programs for more information.
Services Offered:
Projects for Assistance in Transition from Homelessness (P.A.T.H), North Coast House (residential care facility), Housing Support Workers, Peer Recovery Coaches, Housing Subsidies, Housing Loans , Emergency Housing Voucher, Shelter Plus Care.
Contact: (440) 286-1553
Mission: Our mission is to engage children and families with our innovative and professional services in the home and community.
Target Population: School aged through adulthood
Continuum of Services Offered:
Tier 1 (promotion/prevention): MH Screening, Teacher Consultation/Training, School Partnerships, Suicide Prevention Programs
Tier 2 (intervention): MH Groups, SEL Groups
Tier 3 (treatment): Individual Counseling, Case Management
Contact: (440) 255-0678
Mission: To promote lifelong recovery from addiction through education, prevention, and treatment regardless of ability to pay.
Target Population: Youth through adulthood. Those struggling with addiction and families impacted by addiction.
Continuum of Services Offered:
Tier 1 (promotion/prevention): prevention, Drug Free Safety Program, Education on substance use, abuse and dependency,
Tier 2 (intervention): Family Programs, Grief Support,
Tier 3 (treatment): Ambulatory Detox, Medication Assisted Treatment, Outpatient Services, Recovery Housing, Residential Treatment Programs, Tobacco Cessation.
Contact: (440) 350-9160
Mission: Lifeline leads the fight against poverty by empowering community members to achieve self-sufficiency and improving the quality of life for all residents.
Target Population: Adults
Services Offered:
Click here to access the services offered in Lake County through Lifeline
Contact: (440) 639-1200
Mission: NAMI Lake County, OH provides advocacy, education, support and raises public awareness so that all individuals and families affected by mental health conditions can build better lives.
Target Population: Birth through Adulthood
Services Offered:
Click here to see the resource providers through NAMI. NAMI started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation's leading voice on mental health. Today, we are an association of more than 500 local affiliates who work in your community to raise awareness and provide support and education that was not previously available to those in need.
Northcoast Behavioral Healthcare/ Community Services Network
Contact: (330) 467-7131
Mission: Northcoast Behavioral Healthcare (NBH) is dedicated to caring for people in need by providing innovative, quality and effective psychiatric health services. NBH is a Regional Psychiatric Hospital (RPH), which operates under the Ohio Department of Mental Health and Addiction Services (OhioMHAS) state system. They provide mental healthcare to Northeast Ohioans and focus those services to maximize the potential for recovery. NBH provides intensive inpatient care to patients admitted for acute care or committed by courts. NBH is also a community provider in partnership with local Alcohol, Drug and Mental Health Services Boards. Outpatient care is provided through the Community Support Network (CSN) program. The CSN Program at NBH provides Assertive Community Treatment (ACT) services to people in Cuyahoga and Mahoning County, and operates eight Residential care facilities in Cuyahoga and Lake County.
Target Population: Adult
Continuum of Services Offered:
Tier 3 (treatment): Mental Health Recovery, Peer Support, Residential Mental Health Treatment for Adults
Contact: (440) 953-9999
Mission: Putting good health within reach of all our community members through comprehensive mental health, medical, and support services, essential for optimizing the well-being of mind and body.
Target Population: Early Childhood through Adulthood
Continuum of Services Offered:
Tier 1 (promotion/prevention): Referrals
Tier 3 (treatment): Diagnostic Assessment, Individual/ Family Counseling, Case Management
Contact: (440) 352-2526 8 N. State St. Painesville
Mission: The mission of Torchlight Youth Mentoring Alliance is to foster the development of youth to reach their highest potential as responsible, adaptable, caring adults. Torchlight Youth Mentoring Alliance accomplishes this by providing a quality volunteer mentoring relationship with a supportive adult, as well as educational programs which are supervised by the agency’s professional staff.
Target Population: Youth and Adolescents
Services Offered: School/Site Based Mentoring-Provided for at risk youth, grades 3 through 5 (ages 9-12). Targets children who could benefit from mentoring to help them with school and social skills. Volunteers (mentors) are typically teens from high schools. Some mentors have individual matches; some have 2-3 matches in a small group. Held once per week, for two hour sessions.
Community Based Mentoring - This is the traditional program of matching an adult mentor with a child. Children are generally not in contact with a parent and have a lower economic status. Child is between ages 6-18, and has a desire to participate. There is generally an average wait of 50 children. Volunteer (mentor) must be at least 19 years old.
Foster Care Transition Program-Brings mentors to the Lake County Group Home for Foster Care Youth. Mentors meet as a group with the youth once a week at Caley Home. What we are finding is that kids are not only receptive to the program but are also actively engaged. Workers are noticing positive change in the youth. We have expanded this program to reach all Lake County youth transitioning out of foster care and into adulthood in Lake County.
Contact: (440) 953-3000
Mission: For over 100 years, Windsor Laurelwood has provided high-quality behavioral health and substance abuse treatment services to adults, adolescents, and children. Our multidisciplinary treatment team includes board-certified psychiatrists, psychologists, registered nurses, licensed social workers, case managers, milieu and activity therapists. The Windsor Laurelwood team is dedicated to helping you regain control of your life.
Target Population: 6 through Adulthood
Continuum of Services Offered:
Tier 1 (promotion/prevention): Referrals
Tier 3(treatment): Diagnostic Assessment, Individual/ Family Counseling
Contact: (440) 285-7154 (administrative line), (888) 285-5665 (24 hour crisis support)
Mission: Founded by a group of community activists determined to ensure that nobody has to live in fear, WomenSafe has been serving survivors of domestic violence throughout Northeast Ohio for over 40 years. With the help of our inspiring donors and community advocates, our free, life-saving services will continue to be available to those that need it most, throughout the COVID-19 pandemic and beyond. If you are living in an abusive home, know that there is somewhere to turn. WomenSafe has an emergency shelter, court advocacy, counseling, art therapy, peer support groups, employment advocacy, and more to empower you on your journey towards a safe, independent life.
Target Population: Open to anyone in an abusive relationship, and supports available for children.
Continuum of Services Offered:
Tier 1 (promotion/prevention): school-based services
Tier 3 (treatment): therapeutic counseling, case management.
When a Lake County resident requires medical intervention as the result of a drug overdose, a team—typically a law enforcement officer, an EMT, and an expert in treatment resources—will visit that individual shortly thereafter. They’ll offer information about and access to local treatment resources.
Trauma Response offers free, timely, coordinated support in the wake of a suicide, assault, large scale accident, or other tragedy.
A group of locally-based behavioral health professionals who work within the ADAMHS network will be deployed to the site on request. These interventions are not intended to take the place of counseling or therapy. Our team makes every effort to identify those who may be in need of additional professional mental health services and help connect them with appropriate resources.
To access Trauma Response services call Lake County’s Crisis Hotline at 440-953-8255. A team leader will contact you to learn more about the nature and scope of the incident and to begin planning an appropriate response strategy.
Lake County’s Community Alliance of Law Enforcement and Mental Health Services (CALMHS) Committee’s goal is to foster communication and cooperation between local law enforcement personnel, mental health treatment providers, and courts to ensure that more people with a mental illness get the help they need.