Vocabulary related to hospitality

1. Accommodation - Akomodasi

2. Amenities - Fasilitas

3. Booking - Pemesanan

4. Reservation - Reservasi

5. Check-in - Masuk hotel

6. Check-out - Keluar hotel

7. Concierge - Pramutamu

8. Front Desk - Resepsionis

9. Housekeeping - Tata graha

10. Occupancy - Tingkat hunian

11. Room Service - Layanan kamar

12. Suite - Suite (kamar mewah)

13. Vacancy - Kamar kosong

14. Guest - Tamu

15. Lobby - Lobi

16. Reservation System - Sistem reservasi

17. Bellboy - Petugas pembawa barang

18. Valet - Petugas parkir

19. Hospitality - Keramahtamahan

20. Guestroom - Kamar tamu

21. Receptionist - Resepsionis

22. Porter - Kuli angkut

23. Doorman - Penjaga pintu

24. Conference Room - Ruang konferensi

25. Banquet - Jamuan

26. Catering - Penyediaan makanan

27. Menu - Daftar menu

28. Buffet - Prasmanan

29. Continental Breakfast - Sarapan ala kontinental

30. Full Board - Paket penuh

31. Half Board - Paket setengah

32. All-Inclusive - Semua termasuk

33. Beverage - Minuman

34. Lounge - Ruang santai

35. Terrace - Teras

36. Balcony - Balkon

37. Pool - Kolam renang

38. Gym - Tempat kebugaran

39. Spa - Spa

40. Massage - Pijat

41. Sauna - Sauna

42. Jacuzzi - Jacuzzi

43. Steam Room - Ruang uap

44. Fitness Center - Pusat kebugaran

45. Laundry Service - Layanan cuci

46. Dry Cleaning - Cuci kering

47. Ironing Service - Layanan setrika

48. Minibar - Minibar

49. Safe Deposit Box - Brankas

50. Wi-Fi - Wi-Fi

51. Internet Access - Akses internet

52. Business Center - Pusat bisnis

53. Conference Facilities - Fasilitas konferensi

54. Meeting Room - Ruang pertemuan

55. Projector - Proyektor

56. Whiteboard - Papan tulis

57. Flip Chart - Papan flip

58. Microphone - Mikrofon

59. Sound System - Sistem suara

60. Event Planning - Perencanaan acara

61. Wedding Package - Paket pernikahan

62. Honeymoon Suite - Suite bulan madu

63. Bridal Suite - Suite pengantin

64. Family Room - Kamar keluarga

65. Connecting Room - Kamar yang terhubung

66. Extra Bed - Tempat tidur tambahan

67. Crib - Tempat tidur bayi

68. Smoking Room - Kamar merokok

69. Non-Smoking Room - Kamar bebas rokok

70. Pet-Friendly - Ramah hewan peliharaan

71. Accessibility - Aksesibilitas

72. Elevator - Lift

73. Escalator - Eskalator

74. Emergency Exit - Pintu darurat

75. Fire Alarm - Alarm kebakaran

76. Fire Extinguisher - Alat pemadam api

77. First Aid Kit - Kotak P3K

78. Security Guard - Satpam

79. CCTV - CCTV

80. Key Card - Kartu kunci

81. Do Not Disturb - Jangan diganggu

82. Room Key - Kunci kamar

83. Luggage - Bagasi

84. Baggage Claim - Pengambilan bagasi

85. Lost and Found - Barang hilang dan ditemukan

86. Currency Exchange - Penukaran uang

87. ATM - ATM

88. Credit Card - Kartu kredit

89. Debit Card - Kartu debit

90. Cash Payment - Pembayaran tunai

91. Invoice - Faktur

92. Receipt - Tanda terima

93. Bill - Tagihan

94. Checkout Time - Waktu keluar

95. Check-in Time - Waktu masuk

96. Early Check-in - Masuk lebih awal

97. Late Checkout - Keluar terlambat

98. Cancellation Policy - Kebijakan pembatalan

99. No-Show - Tidak hadir

100. Overbooking - Pemesanan berlebih

101. Confirmation - Konfirmasi

102. Booking Number - Nomor pemesanan

103. Arrival Date - Tanggal kedatangan

104. Departure Date - Tanggal keberangkatan

105. Night - Malam

106. Stay - Menginap

107. Extended Stay - Menginap lebih lama

108. Package Deal - Paket penawaran

109. Special Offer - Penawaran khusus

110. Discount - Diskon

111. Voucher - Kupon

112. Promo Code - Kode promo

113. Seasonal Rate - Tarif musiman

114. Peak Season - Musim ramai

115. Off-Season - Musim sepi

116. High Season - Musim puncak

117. Low Season - Musim rendah

118. Rate - Tarif

119. Tariff - Tarif

120. Price - Harga

121. Quotation - Penawaran harga

122. Estimate - Perkiraan biaya

123. Inquiry - Pertanyaan

124. Availability - Ketersediaan

125. Fully Booked - Penuh

126. Occupied - Terisi

127. Vacant - Kosong

128. Upgrade - Peningkatan

129. Downgrade - Penurunan

130. Complimentary - Gratis

131. Welcome Drink - Minuman selamat datang

132. Welcome Pack - Paket selamat datang

133. Hospitality Suite - Suite keramahtamahan

134. Guest Relations - Hubungan tamu

135. Feedback - Umpan balik

136. Survey - Survei

137. Review - Ulasan

138. Rating - Peringkat

139. Comment - Komentar

140. Suggestion - Saran

141. Complaint - Keluhan

142. Issue - Masalah

143. Solution - Solusi

144. Problem-solving - Penyelesaian masalah

145. Customer Service - Layanan pelanggan

146. Satisfaction - Kepuasan

147. Loyalty Program - Program loyalitas

148. Membership - Keanggotaan

149. Rewards - Hadiah

150. Points - Poin

151. Redeem - Menukarkan

152. Benefit - Manfaat

153. Privilege - Hak istimewa

154. VIP - VIP

155. Regular Guest - Tamu tetap

156. First-time Guest - Tamu pertama kali

157. Repeat Guest - Tamu berulang

158. Corporate Rate - Tarif korporat

159. Group Booking - Pemesanan kelompok

160. Individual Booking - Pemesanan individu

161. Travel Agent - Agen perjalanan

162. Tour Operator - Operator tur

163. Destination - Tujuan

164. Itinerary - Itinerary

165. Excursion - Wisata

166. Sightseeing - Wisata

167. Guide - Pemandu

168. Map - Peta

169. Brochure - Brosur

170. Flyer - Selebaran

171. Poster - Poster

172. Advertisement - Iklan

173. Promotion - Promosi

174. Marketing - Pemasaran

175. Sales - Penjualan

176. Campaign - Kampanye

177. Strategy - Strategi

178. Brand - Merek

179. Image - Citra

180. Reputation - Reputasi

181. Trust - Kepercayaan

182. Excellence - Keunggulan

183. Standard - Standar

184. Quality - Kualitas

185. Certification - Sertifikasi

186. Accreditation - Akreditasi

187. Training - Pelatihan

188. Development - Pengembangan

189. Skills - Keterampilan

190. Experience - Pengalaman

191. Knowledge - Pengetahuan

192. Expertise - Keahlian

193. Competency - Kompetensi

194. Performance - Kinerja

195. Evaluation - Evaluasi

196. Appraisal - Penilaian

197. Promotion - Promosi (jabatan)

198. Recruitment - Perekrutan

199. Interview - Wawancara

200. Resume - Resume