Technology Support and Resources
Welcome to the information technology site maintained by Smith College Information Technology Services (ITS).
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News & Events
News & Events
Fall 2026 Back-to-School Faculty Technology Workshops
Published: June 26, 2026Fall 2026 Back-to-School Faculty Technology Workshops
Get ready for Fall 2026! Learning, Research & Technology is offering a series of faculty workshops from August 26 to September 9. Sessions will be offered both in-person and online. Workshop topics include Moodle, Accessibility & Universal design, GenAI tools for teaching, Spatial Storytelling, one-on-one pedagogical consultations, and more.
For the full workshop schedule, descriptions, and to register, visit: https://go.oncehub.com/Fall2026FacultyWorkshops
Changes to the Zoom Web Portal (smith.zoom.us)
Published: June 26, 2026Changes to the Zoom Web Portal (smith.zoom.us)
The Zoom web portal at smith.zoom.us has a new look. The update includes changes to the home page and navigation menus. To access your meetings, use the six-dot waffle menu in the upper-right corner of the screen and select the corresponding icon. All settings, including those for meetings and Zoom Phone, are now found by selecting your profile icon and then My Account. Check out the help article Introducing the new Zoom Web experience for an overview of the changes.
Duo Security Update and Reminder
Published: June 18, 2026Duo Security Update and Reminder
Our recent campus-wide Duo security updates are officially complete. With the changes to available approval options, this is a great opportunity to review your Duo devices; we strongly recommend having more than one device set up to avoid account disruptions.
If you typically log in using a method tied to your computer, like Touch ID or passkeys, the Duo Mobile app is a great backup - you can log into your account on any device as long as you have your phone nearby.
If you primarily use the Duo Mobile app to approve logins, having another method available ensures you can log in to your account when you are away from your phone or get a new one.
See Duo Devices to learn more about device options, including the Duo Mobile app (recommended), and for instructions on managing devices in your account.
AI Resources for Faculty and Staff Now Here!
Published: June 18, 2026AI Resources for Faculty and Staff Now Here!
All of the information from the Generative AI at Smith site has been moved to the ITS website. You can now find all of our AI resources, guidance, and tools in one place. Explore AI Tools for Smith-licensed app options, AI Training for online opportunities and Smith ITS workshops, and Data Security for privacy guidelines and compliance guardrails. The Gemini and NotebookLM pages have also been refreshed with additional instructions and information.
Get started at the AI at Smith landing page, your hub for all things AI.
Training and Workshops Presented by Adobe
Published: June 18, 2026Training and Workshops Presented by Adobe
Adobe is offering workshops and training opportunities for the Smith community. For more information and to register, visit the Adobe Express page. (Reminder: All Smith employees and students have full access to Adobe Express Premium, a cloud-based visual content creation and design tool. Creative Cloud is available only upon request. For more information, visit the Adobe Licensing page.)
Remain vigilant about Cybersecurity! Bad actors send malicious links to try to gain access to your accounts, or use tactics like fake party invitations to trick you into downloading malware. If an email message is suspicious, don't click, and never approve a Duo request you didn't initiate. If you receive a Duo request you did not initiate, deny it and follow our instructions under Fraud Prevention with Duo.
Popular Links
Popular Links
Quickly connect to frequently used applications. Access is provided through your Smith account. See Quick Links for a full list.
To learn about how the site is organized and ways to browse resources or find something specific, see Using This Site. To find information about a specific topic, use the site-specific search (magnifying glass at the top of the page) or check out our A to Z Resources. For notices about planned maintenance and active service alerts across Smith services and platforms, head to the Status page.
Need help? See our Request Help page to submit a ticket or view locations and hours for our support teams.
Acceptable Use Policy
Acceptable Use Policy
This policy outlines the behaviors, practices, expectations, and requirements for all who use Smith’s technology resources. All Smith affiliates are required to affirm their agreement with this policy annually. Those who do not will lose access to their Smith account.
Need help? See our Request Help page to submit a ticket or view locations and hours for our support teams.
Last Updated: 5/26/26
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