Status
Status
Embedded Files
The listed systems and services are monitored by Smith ITS. Current status as it pertains to the Smith community is regularly assessed and the statuses below are updated.
Experiencing a service disruption that’s not listed here? Please let us know by emailing ithelp@smith.edu.
Find system news and other service updates in the News & Events section on our homepage.
Service Notices
Service Notices
Please note that there may be slight delays in reporting on developing situations and outages while ITS assesses their impact on the Smith community.
6/18/26, 2:45 p.m. - RESOLVED - Cognos Service Disruption - Cognos is back up and functioning normally.
6/18/26, 9:45 a.m. - INVESTIGATING - Cognos Service Disruption - ITS is aware that Cognos is down and is working on getting it up and running. We will post updates here as they are available.
6/24/26, 8:00 p.m. - 12:00 a.m - Home Directories (H: Drives) Scheduled Maintenance
Details about the work on 6/24: Starting at 8 p.m. on Wednesday, June 24, ITS will be performing server maintenance, and Home directories (H: drives) are expected to be unavailable for approximately 4 hours. (Shared S: drives will not be affected by this work.) We recommend closing any open files on your H: drive before leaving for the day on Wednesday.
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Network Access
No reported issues
Duo
No reported issues
Google Workspace
No reported issues
Moodle
No reported issues
OneCard
No reported issues
Printing on campus
No reported issues
Slack
No reported issues
Telephone Service
No reported issues
VPN Ivanti Secure Access
No reported issues
Workday
No reported issues
Zoom
No reported issues
Experiencing a service disruption that’s not listed? Please email ithelp@smith.edu with details.
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