Desk Manager

1. Update desk binders to prepare for desk opening

   1. Emergency Procedures

   2. DW Processes 

2. Prepare Desk for opening

3. Make sure that the desk is organized, cleaned, and ready to be opened 

4. Key Audit and Inventory 

   1. (Key Card Building) At least 10 lockout keys at all times

   2. Full Key Audit

Do keys match cores, and are codes accurate. If missing keys 

• • 1. Aux Keys

       1. Kitchen Key 1 (118A) 

       2. Conference Space Keys 4 (work for Classroom 134, Classroom 136, Conference Room 132, MPR 141, Living Room 116A)

       3. Faculty/Tutoring Spaces 2 Keys (129, 131)

       4. Offices

       5. Resource Rooms

       6. ETC.

1. Supplies list: needs for desk (Pens, Staples, Ect.) Submit list of supplies for the desk to Coordinator

2. DW expectations: Build up from the basics provided in the manual

3. Office Hours, update your Outlook calendar with your weekly 10 office hours (only 2 of which can be at the desk)

4. Desk "Bulletin Board": Include RA/DW/Allied/Custodial pictures & names

5. DW Hiring & Paperwork: Make sure that DW hiring paperwork is completed, and that team is full

6. Ensure you can train on the processes below in grey

7. Schedule Desk Hours & Establish Shift Change Process

8. Set meeting time for Desk Workers for when necessary

9. Common Space work orders and follow up (Desk, Classrooms, Conference Rooms, Living Room, Kitchen, Tutoring/Faculty Spaces, Work Spaces )

10. Take images of spaces that can be reserved and add them to the space reservation page.

11. Add processes to the Desk Tabs here (can just be a link to the Desk Site if it is the same)

    1. Expectations

    2. Payroll

    3. Contact List