FAQs - SDScribe

Purchasing the Product

  1. What forms of payment do you accept?
    • PayPal from our website or by check mailed to Hazard Solutions LLC at 326 Sonora Drive, San Mateo, CA 94402
  2. If I have questions using PayPal, what phone number should I call?
    •  888-221-1161 (which is PayPal support)
  3. Do I need a PayPal account to purchase using PayPal?
    • No.  You should be able to pay as a guest using a credit card.  
  4. Can I be invoiced and then pay?
    • Yes.   We can invoice you and process the order (i.e., issue you an activation code) upon receipt of a PayPal payment or a check.
  5. What other services can I purchase?
  6. ..

Licensing the Product

  1. How do I enter the license key?
    • We will email you a Licensee and Lincense no.  To activate the license:  In the installed program, select File / Preferences and click on "License” button and copy and paste exactly as below into the two fields and then press OK button.  This is a license key for a primary computer and a backup computer (if necessary).

  2. How do I know what license is activated?
    • Select File / Preferences.  You will see your license to the right of the Licensed button. See the screen shot below in which the product is licensed for SDScribe 2016 with the Formulator Wizard.
      https://sites.google.com/site/sdscribesoftware/faqs/Formulator%20license.JPG



Program Installation and Folder Transfer

  1. What are the hardware requirements for running SDScribe?
    • Minimum of an Intel Core Duo processor, Windows 7 or higher, and 4 GB of RAM. Minimum screen resolution 1280x1024
  2. I have installed the trial version on my computer.  How do I activate the license?  
    • You should have been sent an email with the instructions with the Subject: SDS License.  The trial version becomes the full version after you activate the license.  So there is no need to re-install the software. 
      To activate the license:  In the installed program, select File / Preferences and click on “License” button and copy and paste exactly as below into the two fields and then press OK button.  This is a license key for a primary computer and a backup computer (if necessary).

      Licensee: we provide this in the email
      License No:  we provide this in the email

  3. Why doesn't SDScribe install like other programs, in the Program Files folder?
    • SDScribe is a database application, which in this case means that it saves your work as records in a file on disk ("SDScribe.4DD"). To keep everything in one place, we keep this file in the same location as other parts of the application, within the "Hazard_Solutions" folder (Hazard_Solutions/Database). 

      The "Program Files" and "Program Files (x86)" folders are designed to hold applications, but not the files you create as you work (word processing documents, spreadsheets, etc.). For example, you might have Microsoft Excel installed in the Program Files directory, but you would save your own spreadsheets into some other location, like your "My Documents" folder. 

      If you place your work documents in the Program Files or Program Files (x86) folder, Windows in some cases will make copies of revisions to the work documents, and place them elsewhere. With SDScribe(TM), to avoid user confusion, we would need to keep the "SDScribe.4DD" and associated items outside the Program Files folders. So it's easier to keep everything together in the Hazard_Solutions folder, outside of the Program Files folder
  4. How do I send my data folder to you?

    • Make sure SDScribe is not running
    • Go here (C:\Hazard_Solutions ) and find your current Database folder.  Zip it.   
    • Drag Database.zip to the Dropbox folder that you were emailed
    • Here is a video:
    • YouTube Video

  5. How do receive a data folder from you and place it back to where it belongs?

    • Make sure SDScribe is not running
    • Download Database.zip to your desktop and extract it.  Your should have a folder titled: Database
    • Go here (C:\Hazard_Solutions ) and find your current Database folder.  Rename it to Database old and move it to your desktop

    • Drag the Database folder inside of  C:\Hazard_Solutions

  6. Can I place the program on a server?
    • If you wish, you can place the entire "Hazard_Solutions" folder on your server. The program is likely to run slowly, however, because the execution of the program itself will take place over you network.

      Another option is to place just your data on the server. Then the program is still running locally on your workstation, but manipulating data across the network. 


      Your data consists of three files on disk:
      1. SDScribe.4DD
      2. SDScribe.4DIndy
      3. SDScribe.Match

      Assuming a default installation of SDScribe(TM) on your workstation, these files should be located inside "C:\Hazard_Solutions\SDScribe\Database".

      Note that you should not move any other items from this location.

      You should place these three files in the same place on the server, preferably together in a folder. Then when the program starts up again, if the data is no longer in the "old" location, the program will prompt you to either create a new data file or locate an existing data file. Find the moved data file on the server (you will be looking for "SDScribe.4DD"), and open it.

  7. How do I transfer the data file to my laptop?
    • Ensure you have installed SDScribe and activated the license on your permitted backup computer
    • Move a copy of the following three files located in C:\Hazard_Solutions\SDScribe\Database to the new location, replacing the existing files:
      1. SDScribe.4DD
      2. SDScribe.4DIndy
      3. SDScribe.Match
  8. Where do I find updates to SDScribe and how do I know my current version number? 

    • In some versions of SDScribe, an "Update available" message will appear within 10 seconds of opening the program.  If Click on the OK button, the update will start to download into your download folder.  To install the update, close the program and click on the downloaded file.  
    • You can also check under File/Check for updates
    • You can also go to our update linkDo not install a complete installation with a datafile as it will overwrite your data file. 
      • Click on the Help Menu to see your version number (see image below)

  9. How do I open a different data file (e.g., if I move it to a server or my laptop)?
    • Open the program and select under File /Change data file 
    • Browse to the database folder and open SDScribe.4DD

  10. We have purchased two licenses and are interested in sharing the same data file.  How do we do it?  
Sharing a Data file Procedures
If you purchased additional licenses (e.g., a second computer), you may be able to share a data file.  An advantage of sharing a data file is that all users will have the same data.  For example, if a person adds new records or makes changes to records, everyone will see the same data.  This could save time, especially if users are working with the same types of records, such as the same safety data sheets and labels.  However since this is single user software, only one user at a time will be able to access the data file.  If another user attempts to open the data file they will not be able until the other person closes it (i.e., closes the program).

Data file Contents and Location
Your data consists of three files on disk:

1. SDScribe.4DD

2. SDScribe.4DIndy
3. SDScribe.Match

 Assuming a default installation of SDScribe(TM) on your workstation, these files should be located inside "C:\Hazard_Solutions\SDScribe\Database" or possibly "C:\Hazard_Solutions\ Hazard_Solutions\SDScribe\Database"

If you decide to move the data files to a server, you should place these three files in the same place on the server, preferably together in a folder. 

 To Find and Open a Datafile from a Server:

 File > Change data file
Browse to the location of the datafile and select it.  You will be looking for "SDScribe.4DD".



File Management

  1. How do I save an SDS so it can be edited with Word? 
    • Select File /Save as   and save it on your desktop as a Word document or print it as a PDF
      https://sites.google.com/site/sdscribesoftware/faqs/Saving%20the%20file.jpg?attredirects=0

  2. How do I export the Word format of a selection of SDSs or labels?
    • First, select the product(s) you wish to export by highlighting them and pressing the S[u]bset button on the bottom of the window to display them
    • Then, select either SDS to Word file or Label to Word file and export.  You may need to rename the files to meet your needs.
    • https://sites.google.com/site/sdscribesoftware/faqs/Export.jpg

  3. Can we transfer an electronic copy by e-mail if one of our customers request a copy?
    • Yes.  See above
  4. I need to install a copy of the software on my backup laptop (as permitted under the license) .  Where is the data found?
    • After installing SDScribe software on your laptop, copy and paste the data folder titled "Database" and which should be located at C:\Hazard_Solutions\ on the new computer.   The folder is likely at least 400 MB in size and will include a number of sub-folders.  Just copy and paste it in its entirety.
  5. I would like to export SDSs and labels in PDF format as a batch file.  Is there a way to do so?
    • To do so, you will need to purchase and install Win2PDF.  The software can be purchased here http://www.win2pdf.com/.  Current price is $35 for single license.  This is sold by a third party which is not associated with or supported by Hazard Solutions LLC.  
    • Once installed the database, if you click on the arrow next to the [P]rint button, there will be options for saving PDFs. 
      https://sites.google.com/site/sdscribesoftware/faqs/pdfprint.jpg

  6. How do I import or export SDS files between SDScribe databases?
    • To export: Go to: File/Utilities and select “Other” and choose “Export SDSs”

    • To import: Go to: File/utilities and select “Imports” and choose “SDSs from another SDScribe file”

      https://sites.google.com/site/sdscribesoftware/faqs/importSDS.JPG

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Word Processing/Editing

    1. How do I save an SDS so it can be edited with Word? 
      • Select File /Save as   and save it on your desktop as a Word document or print it as a PDF
        https://sites.google.com/site/sdscribesoftware/faqs/Saving%20the%20file.jpg?attredirects=0
    2. How do I edit text which I paste into a text box (e.g.,  Fire Fighting or First Aid)?
      • Once text is pasted into the text box, you can edit it within the box; or 
      • You can use the Zoom feature by clicking on the little box icon to the upper right of the text box and select text box Zoom English. A window will appear and just click into the new window and edit the text here.  
    3. How do I add a new line in a text box?
      • Click where you want a new line started and then press Enter key.  Note: press the normal Enter key, not the keypad Enter key (often to the right with the numbers). 
        • The Enter key will start the next text one line below at the left edge of the box.  
        • Note:  Since this is not a word processor, there is no tab key. 
    4. How do I add remove extra spaces between words in a text box?
      • In some cases it is easier to control formatting by using the Zoom feature discussed above.  
      • https://sites.google.com/site/sdscribesoftware/faqs/Zoom%20English.jpg?attredirects=0
    5. In Section 11 and 12 am I required to list the data in a table?
      • No.  The tool that we are using to create our product has a basic text editor which currently does not accommodate tables.  It is possible that in the future we will be able to add the feature, but for now many of our users are listing the data in a format like below.  Basically, you want to add the toxicity information to the Toxicity table of the component and then press the Paste [t]oxicity items button to select the rows to paste in the text box.
      • https://sites.google.com/site/sdscribesoftware/faqs/Section%2012.jpg?attredirects=0

    6. Now that I have completed the information in the SDS tabs, how do I actually create the SDS?
      • Click into the Build Report tab and press the Generate SDS text (EN) button.  
        Note: remember to press the [S]ave button on the bottom of the window to save your changes.
    7. How do I get my company's specific information (such as name, location, etc) to auto-fill for each new SDS that I create?
      • Enter the data in  File / Preferences and then press the Save button.
      • https://sites.google.com/site/sdscribesoftware/faqs/CompanyPreferences.JPG?attredirects=0         
    8. How do I insert my company logo into the SDS?
      • Drop or paste your logo graphic into the Logo box found in File / Preferences and then press the Save button.  See above image
      • Your logo will appear at the top of the SDS once your build it
      • Note: the logo should be in an acceptable graphic format (e.g., .jpg, .gif, .bmp) and in the preferred size you wish it to appear in the SDS (typically 100-200 pixels).  See graphic below which illustrates the details of a graphic if you click on its properties.

        https://sites.google.com/site/sdscribesoftware/faqs/logodim.JPG

    9. How do I add and edit the SDS version, revision, issue and print date on the bottom of the SDS?
      • In the 16 Other tab this information is on the bottom of the window.  To update the information in the SDS, edit it here and re-generate the SDS.
    10. How does the spell checker work?
      • Our product uses "hunspell", which is an open-source dictionary product that is fairly widely used. The English dictionary included with SDScribe is a standard one; it includes some chemical names as a matter of course, but is not a specific dictionary of chemicals.
      • In SDScribe 2016:
        • There is an option to turn the Autospell on or off for a selected text area.  Click on the box in the upper right of the text area.  
        • There is also the option to select several different language dictionaries. Click on the box in the upper right of the text area and then select Zoom English and then click on the Spel[] button.
          https://sites.google.com/site/sdscribesoftware/faqs/spell1.jpg     https://sites.google.com/site/sdscribesoftware/faqs/spell2.jpg
    11. What is the meaning of the action item bar on the bottom of the SDS window?
      • https://sites.google.com/site/sdscribesoftware/faqs/actionitems.JPG
      • It's just an indication of the number of things that have yet to be completed on the SDS...sort of a progress indicator. Some of the entries also reflect inconsistencies or potential errors. Clicking on an entry takes the user to the field, on the relevant page. 
      • Validation items (gray, scrolling list at bottom left, all tabs) --

        This scrolling list displays selected items/fields that have not yet been completed. It can also display certain types of inconsistencies. When the [Tr] button is depressed, so that the non-English language fields are being displayed, the validation items list will indicate when information is missing from non-English language fields, rather than from their English-language counterparts.

        No SDS is likely to have information entered into all fields, and some of the available fields may be more relevant to certain types of SDS formats than to others. However, the scrolling list and the associated green thermometer give you some idea of how far along you are, in assembling the information for the SDS.

         You can click on an individual item in the scrolling list, and the program should take you to the tab (section) where the item/field is located, and (if possible) place the cursor inside the field.

         To view the validation items list in a larger window, click on the adjacent "zoom" box.

    12. How do I omit the sub-section numbers on the SDS?
      • When you are in the  "Build Report" tab, you can select "Don't print subsection numbers" to omit these.  See below.  
        Note:  To conform with ECHA 
        “The safety data sheet shall include the following 16 headings in accordance with Article 31(6) and in addition the subheadings also listed except Section 3, where only Subsection 3.1 or 3.2 need to be included as appropriate:”
      • https://sites.google.com/site/sdscribesoftware/faqs/print%20wo%20numbers.JPG
    13. .....
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    SDS Formats and OSHA Policy

      1. What format does OSHA require?
        • This link summarizes OSHA SDS format and here is a link to the attachment of OSHA's regulation.
        • Although other countries may require sub-section numbers (e.g., 1.1 Product identifier or 2.1 Classification of the substance or mixture), OSHA does not.  If you desire to exclude numbers on the sub-section from the UN-format, do so by selecting UN in the "SDS format to use" pulldown and clicking on the "Don't print subsection numbers" checkbox when you generate the SDS (see image below).

          If you are happy with the UN format and just want to make sure the numbering is consecutive (e.g., 1.1, 1.2, 1.3, etc as opposed to 1.1, 1.3), then make sure you do not leave a cell empty.  You can enter 
          "No available data" in the blank areas.  
        • https://sites.google.com/site/sdscribesoftware/faqs/US%20format.JPG

        • Also, if applicable, remember to include the statement "GHS classification in accordance with OSHA (29 CFR 1910.1200)" by checking the box in the Hazards tab (see image below)
        • https://sites.google.com/site/sdscribesoftware/faqs/OSHA%20class%20statement.JPG

      2. Does OSHA have any guidance on how they will enforce compliance with its HazCom Standard?
      3. How do I create an SDS in the ECHA format, which also includes the statement "Classification according to Regulation (EC) No 1272/2008 (CLP)" on the SDS?
        • Select EU-ECHA in the "SDS format to use" pulldown.  Keep "Don't print subsection numbers" checkbox unchecked (see image below).
        • https://sites.google.com/site/sdscribesoftware/faqs/ECHA%20SDS%20format.JPG

      4. Are there any options for creating a compact format?
        • Yes.  Sections 3, 8 and 15 have an optional compact format.  
        • To create an SDS in compact format, in Build report tab when you press the Generate SDS text [EN] button, select “Compact format” options
        • Section 3 and Section 8 (long and compact) are displayed below
        • https://sites.google.com/site/sdscribesoftware/faqs/compressedformat.jpg
        • Long Format (Section 3)                   

            
        • Compact Format (Section 3)
        • Long Format (Section 8 )
        • https://sites.google.com/site/sdscribesoftware/faqs/compressedformat3.jpg
        • Compact Format (Section 8)
        • https://sites.google.com/site/sdscribesoftware/faqs/compressedformat4.jpg
        •  
      5. ....


      Exemptions

      1. What products are not covered by the OSHA HazCom regulation?  
        • Certain products are not included in the HazCom regulation, see 29 CFR 1910.1200 (b)(6):
          • Articles
          • Wood and wood products, 
          • Tobacco or tobacco products,
          • Food or alcoholic beverages which are sold, used, or prepared in a retail establishment, 
          • Any drug, as that term is defined in the Federal Food, Drug, and Cosmetic Act (21 U.S.C. 301 et seq.), when it is in solid, final form for direct administration to the patient,  
          • Cosmetics which are packaged for sale to consumers in a retail establishment, and cosmetics intended for personal consumption by employees while in the workplace,
          • Any consumer product or hazardous substance, as those terms are defined in the Consumer Product Safety Act (15 U.S.C. 2051 et seq.) and Federal Hazardous Substances Act (15 U.S.C. 1261 et seq.) respectively, where the employer can show that it is used in the workplace for the purpose intended by the chemical manufacturer or importer of the product, and the use results in a duration and frequency of exposure which is not greater than the range of exposures that could reasonably be experienced by consumers when used for the purpose intended;
      2. What are articles?
        • Per 29 CFR 1910.1200(c), an article is defined as: 
          Article means a manufactured item other than a fluid or particle: (i) which is formed to a specific shape or design during manufacture; (ii) which has end use function(s) dependent in whole or in part upon its shape or design during end use; and (iii) which under normal conditions of use does not release more than very small quantities, e.g., minute or trace amounts of a hazardous chemical (as determined under paragraph (d) of this section), and does not pose a physical hazard or health risk to employees. 
        • OSHA has issued several letters of interpretation which may help you better understand what an article is:

      Classification - Health, Physical and Environmental

      1. How do I determine the hazard(s) and Hazard statement(s) of a mixture?
        • You'll need to know the hazards of the mixture's components, the concentration level of each component, and whether or not each component creates a hazard at its concentration level. Some components can combine with others to have an enhanced effect on the total mixture. Other components might pose a hazard at very low concentrations. This is a technical topic, and you may need assistance to complete the classification.
        • OSHA provides some guidance on this topic. 
        • The program include a "Suggestion" button under the Hazard table in the 2. Hazard tab. This report may assist you in determining health hazard(s) of a mixture.  We recommend watching our video on the topic (report starts at 3:24).  A certain technical knowledge may be necessary to understand how to interpret this report. Watch the two videos below for more information.  The second video includes new enhanced functionality you will find in SDScribe 2016.
      2. Can you please walk me through the steps to go from obtaining LD50 oral and dermal values to assigning the acute hazard categories for a Substance?
        • Sure.  Please watch this video which shows 1) how to obtain LD50 values from TOXNET; 2) how to populate the Toxicity table with the toxicity values; and 3)  How to assign a GHS acute toxicity category based on the LD50 values.
        •  

          YouTube Video



      3. I am trying to understand how to do an acute toxicity estimate for a mixture.  Are there any examples I can see?
      4. I noticed that aspiration hazard depends on the kinematic viscosity.  What is this? 
        • Kinematic viscosity is a fluid’s resistance to flow under the influence of gravity, thus the higher the kinematic viscosity, the more viscous the material. The units of measure should be mm2/s.
      5. (From OSHA letter) Is the "unknown acute toxicity" statement only required when there is no acute toxicity information on all routes of exposure (oral, dermal, and inhalation)? For example, if the acute toxicity values are available for the acute oral and dermal exposure for an ingredient and the acute inhalation toxicity data is missing, should a statement of "X% of mixture consists of ingredient(s) of unknown acute inhalation toxicity" be included in section 2 of the SDS?
        • The unknown acute toxicity statement is only required on the label and the SDS where the chemical mixture is already classified as acutely toxic for a particular route of exposure, and there are one or more other "relevant ingredients" (as defined under 29 CFR 1910.1200, Appendix A, A.1.3.3) of unknown acute toxicity for that particular route. The approach in HCS 2012 for classifying mixtures for acute toxicity is tiered, and is dependent on the amount of information available for the mixture itself and for its ingredients. See A.1.3.1. Where the mixture has been tested to determine its acute toxicity, it is classified according to the criteria provided in Table A.1.1. See A.1.3.4. If there is no acute toxicity data for the mixture, A.1.3.5 requires that classification be based on bridging principles. If bridging principles cannot be applied, classification is based on the ingredients of the mixture. See A.1.3.6. Where there is data for all ingredients, an acute toxicity estimate (ATE) is followed, per A.1.3.6.1. (for complete answer see From OSHA letter)
      6. How do I determine what, if any, signal word to include?
        • The hazard category determines the applicable signal word (i.e., Danger or Warning or none).  So first classify the substance or mixture.  Here is a link https://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=STANDARDS&p_id=10102 to OSHA’s guidance on assigning the signal word.  I also attached a screen shot (below) which illustrates the associated Signal word for eye damage/irritation hazard classes.  

        • https://sites.google.com/site/sdscribesoftware/faqs/signalword.jpg

      7. Is there any way to predict flammability just based on the constituents and their flammability?
        • Good question.  Some website list flash points of common mixtures (e.g., ethanol and water).  The definitive way is to have it tested by a lab using an approved method.  
        • In general the Department of Transportation assigned hazard class(es) should also give an indication of characteristics, such as flammability.  You will want to make sure your GHS and DOT classifications are consistent.
      8. Are there any websites which I can use to help me classify my chemicals?
      9. How do I enter Classification(s), Pictograms, Hazard statements and Precautionary statements?
        • Go to Hazards tab and select the applicable Classification(s) by clicking on the down arrow.  An "Add corresponding items" window will appear.  If you click OK, it will automatically add the Pictograms, Hazard statements and Precautionary statements associated with the Classification.  You will need to manually select the applicable Signal word from the dropdown menu. 
        • https://sites.google.com/site/sdscribesoftware/faqs/classification%20select.jpg

      10. Is there a list of GHS hazard classes, Hazard statements, and Precautionary statements:
      11. Are there any governmental lists of agreed upon hazard classifications of chemicals?
        • The ECHA has a list of over 4000 chemicals which European Union manufacturers have agreed upon.   This is commonly referred to as Table 3.1 of Annex VI 
        • You can access the classifications by searching at ECHA
        • https://sites.google.com/site/sdscribesoftware/faqs/ECHA%20lookup.JPG





      Precautionary Statements

      1. What is the meaning of the forward slash (/) ?
        • A forward slash (/) designates that the classifier can choose one of the precautionary statements. In the example, the label could state, “Do not breathe vapors or spray. Get medical attention if you feel unwell. Dispose of contents in accordance with local/regional/ national/international regulations.”
      2. What is the meaning of three full stops (…) ?
        • When three full stops (…) appear in the precautionary statement text, they indicate that all applicable conditions are not listed. For example, in "Use explosion-proof electrical/ventilating/lighting/.../equipment", the use of "..." indicates that other equipment may need to be specified. In such cases, the chemical manufacturer, importer, or responsible party can choose the other conditions to be specified.
      3. What is the meaning of italics ?
        • When text in italics is used in a precautionary statement, this indicates specific conditions applying to the use or allocation of the precautionary statement. For example, "Use explosion-proof electrical/ventilating/lighting/.../equipment" is only required for flammable solids "if dust clouds can occur". Text in italics is intended to be an explanatory, conditional note and is not intended to appear on the label. 
      4. Is there a way to create custom Precautionary statements which replace the ...?
        • Yes.  You can create one custom Precautionary statement for each P-code.  To create a custom Precautionary statement, go to File  Customize P-statements 
        • Any custom Precautionary statements will be become your default choice.
        •     
      5. Do I need to keep a precautionary statement if I think it is not applicable?  
        • OSHA states" a manufacturer or importer may eliminate a precautionary statement if it can demonstrate that the statement is inappropriate. "
      6. I have two phrases which include P330.  One is the combined P301+P330+P331 and also just P330 by itself.  Can I delete the P330?
        • Yes.  Just highlight the row and press the "-" button.

      Mixtures/Components and Formulations

      1. How do I omit a substance from appearing on the SDS (e.g., if it is below a cut-off)?
        • Click on the Omit row check box (see image below)
        • https://sites.google.com/site/sdscribesoftware/faqs/componetn%20table.JPG
      2. How do I omit hazard information for a substance from appearing in SECTION 3: Composition/information on ingredients on the SDS?
        • Click on the Omit haz check box (see image above)
      3. How do I indicate a component is trade secret and hide its chemical name and CAS no?
        • Click on the Name w/h check box (see image above).  When you generate the SDS, the actual component name will be replaced through out with Component 1 (trade secret)
      4. How does OSHA define "trade secret" ?
      5. Once I have finished an SDS and discover a mistake in the ingredients section, how do I eliminate one of the ingredients listed?
        • Highlight the row and press the delete (" –") button. 
        • NOTE: If you have added hazard classifications or statements in Section 2 based on the presence of this component in your product, you should determine whether these classifications and statements should still be included.
      6. How do I know if a component is classified or not?
        • The GHS clas column in the component table (see image above) indicates the classification status of each component: is classified (Yes), is not classified (No), has yet to be determined (TBD).  You may need to go to the substance record to edit or add GHS classification information or to indicate that a substance is in fact not classified.  We have a video on the topic.

          YouTube Video



      7. How do I omit synonyms from being printed into a SDS?
        • When you generate the SDS click on the "Don't print component synonyms" checkbox (see image below).
        • https://sites.google.com/site/sdscribesoftware/faqs/componetn%20table%20syn.JPG
        • Alternatively you can delete the unwanted synonyms from the Common names(s)/synonyms(s) cell in the component table (see image at top of this section)
      8. Do I need to list all components in Section 3? 
      9. How do I find SDSs which contain a specific chemical by its CSA number?
        • On the SDS browse list, click on [F]ind button
        • In the Query window, click on the little arrow to the right of the empty text box and select CAS_number under SDS_component.  Select is and then type the CAS number of the chemical (see image below)
        • https://sites.google.com/site/sdscribesoftware/faqs/Search.JPG

      10. Please tell me about your Formulator Wizard?
        • Since it has been requested by many of you, we are very excited to announce our Formulator Wizard. We are sure it will save many of you countless hours of time. The Formulator Wizard saves you time especially when you are creating a SDS of a complex mixture. For example assume that you have 2 or more ingredients which you mix together in a certain ratio to create your product. And assume that each of these ingredients is itself composed of several chemicals. To determine the total amount of each chemical could require the use of a complicated spreadsheet. The formulator wizard will keep track of the amount of each chemical you add.  
        • Upon purchase of the Formulator Wizard (list price $249) we will provide a license key which automatically turns on this functionality. 
        • Please watch this video to see the Formulator Wizard in action:
        • YouTube Video




      Substance Records

      1. How do I find a Substance record (e.g., Acetone)?
        • Select Substances from the File menu.  The Substance list will be presented.
        • To list all of the over 75,000 substances, click on the All [J] button or press control + J on your keyboard
        • To find a substance,  click on the [F]ind button or press control + F on your keyboard.  
          • Select the parameter to search from the Find dropdown list.   It is preferred to enter the CAS# of the substance (see screen shot of 67-64-1 for Acetone in which CAS_number is selected from the dropdown list and 67-64-1 is entered in the text box)
        • substance       https://sites.google.com/site/sdscribesoftware/faqs/Find%20substance%20Acetone.jpg?attredirects=0

      2. How to I go directly to a Substance record once I have added it as a component?
        • While in the actual SDS, click on the S button and then choose List SDS components
        • https://sites.google.com/site/sdscribesoftware/faqs/substance%20find%20zoom.jpg

      3. How do I edit the GHS classifications, Hazard statements, Precautionary statements etc of a substance?
        • In the substance record, click on the Health tab.  
        • GHS and other classification data is found in the Hazard summary table. Click on the column headings to sort or use the scroll bar. The GHS data is found under the categories: GHS classification, GHS hazard, GHS pictogram, GHS signal, GHS precaution
        • Use either the Multi-select button or the GHS pulldown to add data to the table
        • Use the - button to remove data from the table
        • Remember to press the [S]ave button

          https://sites.google.com/site/sdscribesoftware/faqs/substance%20hazard%20table.jpg


      4. How do I edit toxicity data in a substance record?
        • Please refer to Toxicity and Toxicity Data Sources.
      5. How do I edit exposure limit data in a substance record?
      6. How do I find Substance records which contain a specific component?
        • In the Substance list text bow located in the lower left corner, type "contains" followed by the chemical name or CAS to find substance which contain this chemical as a component.  In the example below we find Baypure CX-100 contains this component (Sodium fumarate dibasic with CAS 17013-01-3)
        • https://sites.google.com/site/sdscribesoftware/faqs/Containsearch.JPG         
      7. ..
      8. ...



      Exposure Limits and PPE

      1. Where do I find occupational exposure limits ?
        • Table with OSHA and ACGIH values:  https://www.osha.gov/dsg/annotated-pels/tablez-1.html 
        • Some background on OSHA and ACGIH values:
        • ACGIH “Workplace Environmental Exposure Levels (WEELs) ® 
          • Occupational exposure limits (OELs) are developed for protection of healthy workers; they are not intended for the general public, which includes sensitive populations such as infants, the elderly, or the infirm. OELs are based on repeated daily exposures over a working lifetime. They are normally averaged over an 8-hour workday and serve to protect against acute and chronic health effects.
          • In 2013 the development of Workplace Environmental Exposure Levels (WEELs) was transferred from AIHA to the Occupational Alliance for Risk Science (OARS) which is managed by Toxicology for Risk Assessment (TERA). AIHA will continue to post WEEL values on our website as they are updated by OARS. WEEL values are also posted to the TERA OARS website.
      2. How are Exposure Limits entered into SDScribe?
        • These are entered into the Exposure Level table of Substance record (see image below on left).  We recommend having these entered into the table before you actually add the substance component.  When you enter a component which has exposure levels into the component table of the SDS, the program will ask you if you want to import these into the exposure table of the SDS (see image below on right)
        • https://sites.google.com/site/sdscribesoftware/faqs/Exposurelevels.JPG       https://sites.google.com/site/sdscribesoftware/faqs/Exposurelevels%202.JPG

      3. (OSHA LOA 2013).  Section 8 of the SDS requires the SDS preparer to include the applicable OSHA permissible exposure limits (PELs) and American Conference of Governmental Industrial Hygienists (ACGM) Threshold Limit Values (TLVs®). Must the PELs and TLVs® be included regardless of the concentration of the constituent or ingredient? Are they required if the ingredient does not contribute to the hazard classification? If the material has a TLV® and must be listed in Section 8, does it also have to be listed in Section 3
        • Under Section 8 of Appendix D to the HCS 2012, subheading (a), the manufacturer must list the OSHA PEL, ACGIH TLV®, and any other exposure limit used or recommended by the chemical manufacturer, importer, or employer preparing the safety data sheet, where available. The requirement to include PELs and TLVs® in Section 8 of the SDS applies to any constituent or ingredient (including additives and impurities) that is present in the mixture or - substance above its cut-off value, or if it is below the cut-off value but still contributes to the hazard classification of the material. Please see the answer to question 8 for more details about contributing to the classification of the material. If a constituent is not present in the mixture or substance above its cut-off value, and does not contribute to the hazard classification of the substance or mixture, the PEL and TLV® associated with the ingredient need not be listed on the SDS. The lists of constituents in Sections 3 and 8 must be the same. If the constituent does not have a TLV® or PEL, its recommended exposure limit must be listed as "not applicable (N/A)" or "none."
      4. What are "DERIVED NO EFFECT LEVEL" (DNEL)?
        • The level of exposure above which humans should not be exposed. Used in REACH quantitative risk characterization and is established for the substance based on:
          • Population: Workers, consumers and the general population (via environment)
          • Route: Inhalation, dermal and ingestion exposure
          • Duration: Acute (short-term) and chronic (long-term) exposure
          • Effect: Systemic or local 
        • Derived for chemicals having a threshold mode of action
        • Potential for many different DNELs because of different combinations and exposures
        • A very good summary of this topic is found here
        • Another good summary is found here
        • The GESTIS DNEL Database has some values

      5. In SDScribe 2016, I notice that there are optional PPE Pictograms which can be selected in tab 8.2 Exposure-protection.  Am I required to add these to my SDSs?  And how do I replace the PPE pictograms with my own in-house ones?
        • You are not required to display PPE pictograms.   
        • To replace the in-house versions with your own images, make sure the images have the same file name as the one that you want to replace (e.g., WP_gloves.jpg) and is located in this folder:  C:\Hazard_Solutions\Database\Resources\Graphics
        • To re-size the images from 30-150 pixels, enter a value in the text box.  The default size if 48 pixels.
        •     
          https://sites.google.com/site/sdscribesoftware/faqs/PPE%20images1.JPG       https://sites.google.com/site/sdscribesoftware/faqs/PPE%20images.JPG



      Toxicity and Ecotoxicity and Data Sources

      1. How do I enter toxicity and ecotoxicity data from a Substance record into my actual SDS?
        • Populate the Toxicity table in the actual substance record with available toxicity data.  And then you can paste the actual value into the applicable text box in the SDS (e.g., Acute toxicity).  
        • Please watch the video:

          YouTube Video

        • https://sites.google.com/site/sdscribesoftware/faqs/Toxicity%20Substacne.JPG                    https://sites.google.com/site/sdscribesoftware/faqs/Toxicity%20Substacne%20paste.JPG

      2. How do I obtain toxicity and ecotoxicity data?
        • SDScribe includes links to some governmental websites with such data (some links are also listed in QuickTips, pages 39-40).  ECHA also valuable information in its Brief Profiles. Some of these links have been programmed into SDScribe (although we cannot guarantee they will be maintained since they are controlled by others).  From the substance record, select the website you would like to go to.  The image below illustrates how to access the eChemPortal for Boron nitride (left image) and the OECD website for Boron nitride (right image).  The OECD portal provides access to a number of other sites.  
          https://sites.google.com/site/sdscribesoftware/faqs/Eportal.jpg?attredirects=0                https://sites.google.com/site/sdscribesoftware/faqs/OECD%20website.jpg?attredirects=0
        • Data from these sites can be typed into the substance record itself.  See the example below for the Toxicity table in the substance record of glycerol.  The Toxicity table can be populated by either collecting relevant data from other reliable SDSs of the pure product or going to sources of data, such as these described above. 
        • https://sites.google.com/site/sdscribesoftware/faqs/glycerol%20tox.jpg
           
        • Links to some sources are listed here:
          • TOXNET (U.S. National Library of Medicine), a resource for searching databases on toxicology, hazardous chemicals, environmental health, and toxic releases
          • GESTIS DNEL Database
            • GESTIS is the Information system on hazardous substances of the German Social Accident Insurance Sources of Derived No Effect Level (DNEL), etc. o For the registration of each substance under the European chemicals regulation REACH, manufacturers or importers have to quote assessment benchmarks on which the protective measures are based. Among these assessment yardsticks are Derived No-Effect Levels (DNELs). The REACH regulation defines them as exposure levels beneath which a substance does not harm human health. o Very good source of overall SDS data (i.e., physical data, toxicology and ecotoxicology with references listed) o Includes German Occupational Exposure Limits and RECOMMENDATIONS OF MAK-COMMISSION 
          • OECD eChemPortal
          • Household Products Database (US Department of Health and Human Services).  Can look up ingredients in common products
      3. How do I know which resource to use?
      4. Where do I add "Delayed and immediate effects and also chronic effects from short- and long-term exposure"
        • You can consider adding the specific information in the applicable section (e.g., Skin corrosion/irritation) or perhaps under Additional information (Tab 11.3) 
      5. What is the meaning of some of the experimental toxicity values (Wiki)?
      6. .......

      Transportation Section

      1. Where do I learn about Department of Transportation (DOT), proper shipping names, UN numbers, Classes?  
        • You can obtain training on this topic.  In fact, if you are engaged in a job which effects the safety of hazardous materials in transportation (e.g., package, mark and label a DOT regulated good), then you are technically considered a HazMat employee and required by DOT to be trained and certified.  
        • DOT allows employers to select a training and certification method appropriate for the tasks and even provides free PowerPoints that employers can use to train their own employees.  Here is a link.   The issue that many people have is one of limited time.  So you might consider obtaining DOT training from a vendor, such as us.  Email us if you are interested. 
        • Here is a summary of package selection, marking and label requirements
        • Here is a link to DOT markings, labels and placards
        • Here is a link to the actual DOT hazard class definitions, including packing groups (start at 173.115) :
        • Here is a link to the Hazardous Materials Table found in 49 CFR 172.101 (image below).  This lists Proper shipping names, hazard classs or division, Packing Group (PG), etc.  
        • https://sites.google.com/site/sdscribesoftware/faqs/HMTable.JPG

      2. As a manufacturer, am I required to classify my product ? 
        • Yes.  Under 49 CFR 173.22 it is the shipper's responsibility to classify the material.  In some cases, the manufacturer may need to have their material tested. 
        • In some cases your material may already have been classified and be listed in the Hazardous Material Table (e.g., Acetone).
        • Here is a DOT letter of interpretation on the topic. 
      3. What does a DOT package look like?
        • See below.  This is an example of a combination package of Phosphorus pentasulfide.  This chemical has two hazard classes, Dangerous When Wet and a Flammable Solid
        • DOT requires the following markings and labels on the outer package:
          • UN number:  UN1340
          • Proper Shipping name:  Phosphorus pentasulfide
          • Labels for hazard class(es): 4.3 and 4.1
        • https://sites.google.com/site/sdscribesoftware/faqs/dotpackage1.JPG
      4. What is Reportable Quantity?
        • A Reportable Quantity (RQ) is an amount of materials (typically in units of pounds) above which, if contained in a single container and released to the environment, requires special notification to the National Response Center.
        • The RQ table is found in Table 1 to Appendix A—Hazardous Substances Other Than Radionuclides, which is located right after the Hazardous Materials Table (see image below)
        • https://sites.google.com/site/sdscribesoftware/faqs/RQtable.JPG
      5. What is a Marine Pollutant (MP)?
        • A Marine Pollutant is a material which is listed in appendix B to Sec. 172.101 of this subchapter (also see Sec. 171.4) and, when in a solution or mixture of one or more marine pollutants, is packaged in a concentration which equals or exceeds: (1) Ten percent by weight of the solution or mixture for materials listed in the appendix; or (2) One percent by weight of the solution or mixture for materials that are identified as severe marine pollutants in the appendix.
        • The MP table is found below the RQ Tables and right after the Hazardous Materials Table (see image below)
        • https://sites.google.com/site/sdscribesoftware/faqs/MPTable.JPG
      6. What is EmS number
        • There are EmS Fire codes and EmS Spill codes which are found in the Dangerous Goods List in the International Maritime Dangerous Goods (IMDG) Code and is used by emergency responders.
      7. ....

      Regulatory Information Section

      1. Where do we find applicable Federal and State lists?
      2. ...
      3. ...

        Stock Phrases and Templates

        1. What is a stock phrase and how do I use it?
          • A stock phrase is a commonly used sentence or group of sentences that you often use in a SDS.
        2. How do access the stock phrase list?
          • When clicked into a text box, press the Stoc[k] button or Ctrl + k on your keyboard. The stock phrase dialogue window will open.

            https://sites.google.com/site/sdscribesoftware/faqs/stock%20phrase%201.jpg

          • Here is a YouTube video

            YouTube Video


        3. How do I import my own stock phrases so they will appear in the stock phrase list?
          • The stock phrase import is found in File / Utilities/ Imports / Stock phrases (see image below)
              • https://sites.google.com/site/sdscribesoftware/faqs/stockphraseimport.jpg
            • This import reads a tab-delimited, UTF-8 text file on disk. The text file has four columns per row:
              • 1. Category of stock phrase (max 255 characters)
              • 2. Stock phrase (text)
              • 3. Field name (max 255 characters)
              • 4. Example use (text)

              • The import finds existing stock phrase records from the category and stock phrase text (the contents of the first two columns). When exactly one record is found, it will update the record with non-blank values in the third and fourth columns. If no record is found, the import creates a new stock phrase record.  The import is also capable of reading an earlier version of the import file, which contains only the first two columns. The two-column file never updates existing stock phrases.  Hazard Solutions may have provided a stock phrase import file. If so, it should be located in your "Imports" folder, which should be in the "Resources" folder, which is along this path:
                C:\Hazard_Solutions\Database\Resources\

                If you want to create your own stock phrase import file using a spreadsheet program, ensure that you save 
                the file as tab-delimited text, with UTF-8 encoding. Do not insert carriage returns into the spreadsheet cells, or the field parsing will be incorrect.  If you press the OK button, the program will next prompt you to identify the location of the import file on disk. Or click on Cancel to stop, without importing any information.


        4. Do you have a stock phrase file that I can use as a template to enter my own stock phrases which I can upload?
        5. What is a “Relevant field name”?
          • This is the name the database recognizes for each text field.  For example, the “Relevant field name” for the "If swallowed" text box in the First Aid tab, is "First_aid_ingestion".  
          • In order for the database to reduce the stock phrase list down to those pertinent to the text field, you need to make sure you have properly populated the “Relevant field name” with the exact name recognized by the database
          • The Stock Phrase window includes a dropdown list with the known “Relevant field name”.  Make sure this is properly populated when you add a new stock phrase.
            https://sites.google.com/site/sdscribesoftware/faqs/stockphrase3.jpg
        6. What is a SDS template 
          • SDS templates are like partially-completed safety data sheets, for a particular type of product. They can save you time because certain SDS sections will already contain information. You can convert an existing SDS into a template, or use an existing SDS as the basis for creating a template.

            To create a template, check the “Template” box in the upper left of the SDS that you wish to use as the basis for the template (Fig.18). Once created, a template will have a pale yellow background instead of the normal orange background of SDSs.

            NOTE: You can also create a template from the orange-and-white SDS browse list, by right-clicking on an SDS and selecting “Make template from SDS”, from the pop-up menu.

            https://sites.google.com/site/sdscribesoftware/faqs/Template.jpg
          • The program will present a dialog, offering to clear information from particular sections of the SDS (Fig. 19). You would remove information in these sections if it pertains only to a particular SDS product, rather than to the generic class for which you are creating the template.
            To create the template while preserving the original SDS, click on the Duplicate SDS as a template button.
            If you wish to convert the existing SDS into a template without first making a copy, click on the Convert SDS to a template button. In this case, the original SDS will no longer exist in the program. If you checked any of the “clear” boxes on the dialog, then you will lose the information in those sections.

          • https://sites.google.com/site/sdscribesoftware/faqs/Template1.jpg?attredirects=0
          • Later, when you click on the [N]ew SDS button on the SDS browse list, the program will offer to create the new SDS from a template (“New SDS from template” in the pop-up menu, Fig. 2, above). If you have fifteen or fewer templates in the SDS section, then you can select the template you want to use directly from the pop-up menu.

            Tip: Consider naming templates by the category of material to which they apply. For example, “Corrosive liquid” or “Irritating solid”. Products with similar hazards and physical states are likely to share common SDS information.  

        7. How to import an SDS template
          • File > Utilities > SDSs from another SDScribe file
        8. ...
        9. ...


        Labels (OSHA requirements / relationship to Consumer Products and Pesticides. Cosmetics)

        1. Where do I find the requirements for preparing an OSHA compliant label?
          • The OSHA requirements are found here.  
        2. How do I create my own format of the label? 
          • SDScribe provides the required text and pictograms in the Label tab of each SDS that you create in a standard 8.5 x 11 inch document upon pressing the "Generate label text" button.  For greater editing flexibility (e.g., to double column, etc), select File /Save as  and save it on your desktop as a Word document (.doc).  Use Word or your other favorite editor to edit it to your requirements or tastes.  
          • View our Youtube videos on labels
          • YouTube Video


          • YouTube Video


          • YouTube Video


        3. How do I create a basic GHS label?
          • If you have already created the SDS using SDScribe, then click in Label tab and press the “Generate label text” button
          • If you have not already created the SDS using SDScribe, but just wish to create a basic GHS label for your product, then enter the minimum information which includes:
            • Product name (in Identification tab)
            • (optional) CAS no, EC no, Formula (in Identification tab)
            • Applicable GHS Class(es), Pictogram(s), Hazard and Precautionary statement(s) (in Hazard tab) or check off “Not a hazardous material” checkbox.
              • You can edit the Precautionary statements as described in this FAQ or also delete unnecessary ones by pressing the [-] button to the left of the table
            • Then click in Label tab and press the “Generate label text” button. 
        4. Is a GHS label required on every product?
          • Per OSHA, labels on shipped containers. The chemical manufacturer, importer, or distributor shall ensure that each container of hazardous chemicals leaving the workplace is labeled, tagged, or marked. Hazards not otherwise classified do not have to be addressed on the container. Where the chemical manufacturer or importer is required to label, tag or mark the following information shall be provided:
            • Product identifier
            • Signal word;
            • Hazard statement(s);
            • Pictogram(s);
            • Precautionary statement(s); and,
            • Name, address, and telephone number of the chemical manufacturer, importer, or other responsible party.
          • FYI.  Hazardous chemical means any chemical which is classified as a physical hazard or a health hazard, a simple asphyxiant, combustible dust, pyrophoric gas, or hazard not otherwise classified. 
        5. What is the precedence of hazard information?
          • OSHA has the following rules per APPENDIX C TO §1910.1200—ALLOCATION OF LABEL ELEMENTS (MANDATORY)
            • C.2.1.1 If the signal word "Danger" is included, the signal word "Warning" shall not appear;

              C.2.1.2 If the skull and crossbones pictogram is included, the exclamation mark pictogram shall not appear where it is used for acute toxicity;

              C.2.1.3 If the corrosive pictogram is included, the exclamation mark pictogram shall not appear where it is used for skin or eye irritation;

              C.2.1.4 If the health hazard pictogram is included for respiratory sensitization, the exclamation mark pictogram shall not appear where it is used for skin sensitization or for skin or eye irritation.

            • The program may provide a warning message if it appears that you have added an extra pictogram.  But it is up to you to delete it.   

        6. How do I determine what, if any, signal word to include?
          • The hazard category determines the applicable signal word (i.e., Danger or Warning or none).  So first classify the substance or mixture.  Here is a link https://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=STANDARDS&p_id=10102 to OSHA’s guidance on assigning the signal word.  I also attached a screen shot (below) which illustrates the associated Signal word for eye damage/irritation hazard classes.  

          • https://sites.google.com/site/sdscribesoftware/faqs/signalword.jpg
        7. I am interested in knowing the size requirements for GHS labels.
          • Note:  here is a link to a private company's website which provides some information that may be useful.  
        8. Does OSHA have any guidance for labeling small bottles?
        9. Does OSHA allow supplemental information (such as PPE icons, consumer product safety information, etc) on a label?
        10. Are HMIS labels required under the GHS standard?
        11. Can you describe HMIS labels to me
          • This link has some background
        12. How do I add NFPA and HMIS labels to my SDS?
          • First, populate Section Section 15.2 Regulatory with the applicable NFPA and HMIS ratings
          • Next, go to the Build report and press the Generate SDS text (EN) button.  You can check off the NFPA-HMIS text only check box if you wish to display only the text.
          • https://sites.google.com/site/sdscribesoftware/faqs/NFPAlabels.jpg

        13. Are pesticides required to have GHS labels?
          •  The EPA regulated pesticides and as of April 2016, has not adopted GHS for pesticide product classification and labeling. In most cases, GHS hazard statements and pictograms should not appear on pesticide product labels sold and distributed in the United States.  Here is some more information on the topic. 
          • To search for approved labels click here.
        14. I have a consumer product, what are the labeling requirements of this?
        15. I have a cosmetic product, what are the labeling requirements of this?
        16. ...
        17. ..

        Foreign Language License

        1. Please tell me about your foreign language features in your product.
          • Please watch this video for a basic understanding of how this works.
          • YouTube Video


        2. I have a foreign language license.  How do I select a language (e.g., Spanish) and build the SDS template in this language (including the Hazard and Precautionary Statement)?
          (see images below)
          • Click on the "EN-English" drop down (upper right) and select the language.  Only those with an asterisk are available.
          • Next select "Build NE report" from bottom right 
          • Press the "Generate SDs text (NE) button.
          • Note: Watch the above video to learn how to populate the text boxes.

            https://sites.google.com/site/sdscribesoftware/faqs/foreignlang.jpg        https://sites.google.com/site/sdscribesoftware/faqs/foreignlang2.jpg https://sites.google.com/site/sdscribesoftware/faqs/foreignlang3.jpg
        3. How do I obtain an SDS which I created in English in a foreign language, such as Spanish or French?
          • You could hire a technical translator experienced in translating SDS and have them do this for you. 
          • We sell a foreign language license which can assist you by providing Section headings in certain foreign languages (French, Spanish and Italian).  Please ask us for pricing for other languages. We have other translation features in SDScribe(TM), which include: 

            1. A web browser interface to Google Translate, where the user can paste the English text in to be translated; and then the ability to put it back into the SDS.

            2. Paired (separate) fields for a non-English language, so that each SDS can be saved in both English and one non-English language. 

            3. H-statements, P-statements, and Signal Words in the EU languages, as well as some other non-English languages like Arabic and Japanese. These items appear in the "File (menu) -> Phrase translations" section. (However, the generate SDS function will incorporate them into an SDS on generation, unless the user has purchased a foreign language option.)

            The machine translation, guidance documents, and translated phrases are provided by others on the internet. Consequently, we cannot claim accuracy or suitability for an SDS. 

          • Here is a short video demonstration showing the use of this feature.  
        4. Are there any online translation sources?
        1. What, if any guarantees, do you have in the accuracy of the foreign language text on SDS created using the foreign language add on?
          • We are not able to make any guarantees regarding features of the SDScribe(TM), either in terms of accuracy or suitability for a particular task.   Section 5 of our end-user license contains the "no warranty" clause (copied below).  The translation which we offer as an option is the ability to generate the full SDS ("Build NE report" tab) with section and subsection labels in a non-English language. If the user has not purchased the option, then the "Generate SDS (NE)" button will only generate part of the SDS, as a demo of how the option works.  The European Chemicals Agency (ECHA) publishes a guide to producing SDSs ("Guidance on the Compilation of Safety Data Sheets", ECHA-15-G-07-EN), which is also available in the ~20 other EU country languages. We take the section labels in the non-English ECHA guides which are equivalent to the English, and substitute them into the SDS at the time of generation. These labels apply to generating the ECHA-format SDS.   The section and subsection labels on the UN-format SDS differ in total number, and in some cases have different wording. They appear in the UN GHS document (5th Edition, 2013), Annex 4 (Guidance on the Preparation of Safety Data Sheets).  We have not found UN Annex 4 in the same non-English languages as the ECHA document. Therefore, we make judgments about how the UN labels appear when we generate them in non-English languages.  In addition, there are items like "General hazard statement", "Printed on", "trade secret", "Page x of y", "No data available", "Supersedes", etc., which we must translate ourselves.  Because we have no proficiency in most of these languages, we make use of machine translation (Google Translate) for section labels and other items where a non-English equivalent is unavailable in the guidance documents.  We have other translation features in SDScribe(TM), which are included for all users (i.e., they are not options, but part of the basic package): 

            1. A web browser interface to Google Translate, where the user can paste the English text in to be translated; and then the ability to put it back into the SDS.

            2. Paired (separate) fields for a non-English language, so that each SDS can be saved in both English and one non-English language. 

            3. H-statements, P-statements, and Signal Words in the EU languages, as well as some other non-English languages like Arabic and Japanese. These items appear in the "File (menu) -> Phrase translations" section. (However, the generate SDS function will incorporate them into an SDS on generation, unless the user has purchased a foreign language option.)

            The machine translation, guidance documents, and translated phrases are provided by others on the internet. Consequently, we cannot claim accuracy or suitability for an SDS. 

            For any SDS to be provided in a non-English language, we strongly encourage the user to have it reviewed by a native speaker or a professional translator. Where products are destined for EU countries, the ECHA requires that a non-EU producer have a distributor in the destination country. The in-country distributor is ultimately responsible for the accuracy of the SDS.

            ---------- excerpt from end-user agreement -----------
            5. No Warranty. The Software is being delivered to you AS IS. Hazard Solutions, LLC makes no warranty as to its suitability for any particular use, or for its performance. Chemical manufacturers and distributors are ultimately responsible for the accuracy of the Safety Data Sheets representing their products, and the Software cannot assume this role.

            Hazard Solutions, LLC AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE 
            PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.  Hazard Solutions, LLC AND ITS SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO NONINFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL HAZARD SOLUTIONS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVINGS, EVEN IF A HAZARD SOLUTIONS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY.  Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, or the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you.

            ---------- excerpt from end-user agreement -----------

        2. ...
        3. ..

        Multi-Company License

        1. I am a consultant and create SDSs for several of my clients.  I was told I should consider a Multi-company /supplier license since this will save me time creating and maintaining SDSs for various clients. How does this work?
          • In File/Suppliers you are able to add to have carried over into your SDSs supplier details, such as the company name, address, logo, etc.  You can keep all the SDSs in the very same database, which is big time saver!
          • With this license you can click on the Address button under Mfr./Supplier and select the supplier.

        SDScribe 2016 and Earlier

        1. I have been using a SDScribe 2015 and need to install it on my new computer.  Where is the download link?
          • The most recent "full" installer for SDScribe 2016 (v.2.10) can be downloaded from this link:

             www.ladue.com/SDScribe/Current_full/SDScribe_210_full.exe

            The most recent "update" installer for SDScribe 2016 can be downloaded from this page.  Make sure you select the right version. http://www.sdscribe.com/existing-customers

          • The most recent "full" installer for SDScribe 2015 (v.1.27) can be downloaded from this link:

             www.ladue.com/SDScribe/Current_full/SDScribe_127_full.exe

            The most recent "update" installer for SDScribe 2015 can be downloaded from this page.  Make sure you select the right version. http://www.sdscribe.com/existing-customers


          • The difference between a full installer and an update installer is that the full installer includes a new ("starter") data file. (The data file is the one on disk with the name "SDScribe.4DD". The full path on disk should be C:\Hazard_Solutions\SDScribe\Database\SDScribe.4DD.) A new data file will not contain any customer SDSs - only the example SDSs are included.

            When you run a full installer on a workstation that already has SDScribe(TM) installed on it, the installer will replace the existing data file with a new one; in other words, you could lose your work if the data file is not backed up somewhere else. When you run the update installer on an existing installation of SDScribe(TM), it will update the program without removing your existing data file, so your work is preserved.

            Since you are an existing customer, if you are on an office WIFI or wired network, you could copy the C:\Hazard_Solutions folder from the source workstation to the target workstation. No installer is needed with this approach; for running the program, just make a shortcut on your desktop to the SDScribe.exe file (C:\Hazard_Solutions\SDScribe\SDScribe.exe). In this way, you would not need to worry about overwriting the data file, and you won't need to enter a serial number.

             On the other hand, if you would like to start fresh on the new workstation, with the new data file, then you would use the full installer link (above).

             Once you start SDScribe(TM) v.1.27 on the target workstation, it may inform you that an update (v.1.29) is available, and offer to download it for you. This update installer can, as noted, be installed on top of SDScribe v.1.27 without replacing your existing data.

             Note:  If you have already (by mistake) installed SDScribe(TM) 2016 instead of SDScribe(TM) 2015, you should delete the 2016 edition first. You can do this by going to your Windows Start menu and typing "SDScribe" into the white box at the bottom of the menu. Windows should then display two items at the top of the menu, one of which is "Uninstall SDScribe". Selecting the latter will remove all SDScribe(TM) items, so if you have made any SDSs in the 2016 version (in the 10-day demonstration mode), you may wish to copy the SDScribe.4dd file from the new install to another location before uninstalling the remaining files

        2. I am now ready to purchase an upgrade from SDScribe.  How do i do so?
          • Go to this site: http://www.sdscribe.com/purchase/
        3. ...

        Training/Support

        1. What support comes with SDScribe?
          • With the purchase of a license we will provide 1 year of email support from the date of purchase (e.g., June 1, 2015 to June 1, 2016).  You will also get any updates for the version you purchased (e.g., SDScribe(TM) 2016 or SDScribe(TM) 2015).  If you purchased SDScribe(TM) 2015 and wish to upgrade you will need to purchase the upgrade. 
        2. How do I learn how to use the product?
          • Please first review Quick Tips and also our videos on Youtube and this FAQ page
          • If after reviewing Quick Tips and videos, you still have a question on how to use the product, please feel free to email us at sds@hazardsolutions.com
        3. Do you offer personalized training or service beyond email support?
          • If you would like live training on how to use the product or need live phone assistance (e.g., configuring your data files, etc), please email us at sds@hazardsolutions.com.  We sell one-on-one live training sessions at 1 hour increments.  But you need to arrange a time before you purchase. Similarly we sell live support at 1 hour increments which can be purchased the same way.
        4. How do I obtain technical assistance relating to a SDS?
          • If you need assistance understanding the requirements or actually creating SDSs, please email us at sds@hazardsolutions.com for a quote

        Reporting Bugs and Requesting Features

        1. Go to this link to do so:  SDScribe Bug Report and Feature Request
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