Post date: Oct 20, 2009 4:44:2 AM
Since we launched the Track-IT! IT service management system on September 1, 2009, our team has closed and completed 4,735 work orders. Some take minutes (e.g. schedule a video conference) and others months (e.g. large system enhancements) to complete. Track-IT! provides many reports on work order activity and performance. The following attachment shows work order volumes by technician. We received an average of 316 work orders per month over the last thirteen months.
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