Petersfield Surgery

Telephone: 01708 343113

Appointments Line: 01708 347105

You still need to wear a face covering in Petersfield Surgery after 19th July.

If you don't have a face covering (that covers your mouth and nose) please speak to a member of staff.

You do not need to wear a face covering if you are exempt.

The NHS in London is very busy due to rising coronavirus infection rates, but we’ll help you get urgent care when you need it.

Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if needed. We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.

Please remember that 999 and A&E are for emergencies.

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.

Please do not contact your GP for a COVID-19 vaccine. The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice.

Your NHS

The way you access your GP is changing to ensure you get the best possible care safely and quickly. We only want people to attend the practice when they need to, in order to keep you and our staff safe from Coronavirus. This video explains how you can contact your GP practice and the different ways care will be delivered to keep you safe. Your general practice is here for you. Help us help you.

For more information visit

To find out more information on this service please click HERE.

Alternatively patients are now also able to download the NHS App to use the online consultation service as well as book appointments and order repeat prescriptions - for further information about this please go to:

We are participating in the new Weight Loss Management Service which has just been released - please see leaflet under 'Patient Services or 'click here for more details.

If you think you or someone in your household has COVID-19 or symptoms of COVID-19, use the NHS 111 online service. You should only call 111 if you cannot access the internet or cannot cope at home. Do not go to the GP surgery, pharmacy or hospital if you have these symptoms.

If you have any one of the following symptoms: a high temperature, a new continuous cough, loss of taste or smell, you can now get tested for coronavirus. Do not leave home for any other reason other than to get tested. Find out how to get a test and how long to isolate at

Bank Holidays are always a busy time for the NHS and with the country at a crucial stage in the response to the COVID-19 pandemic, we want to remind you to use the correct service.

Due to the lockdown, GPs will telephone triage patients first and will provide either a video consultation or face to face appointment if necessary. Patients who require medical advice will only be asked to visit the practice if this is deemed necessary by the clinical team.

Our GPs will be able to provide care for those who need it for all other medical conditions and concerns, including for those with long term conditions and for those needing immunisations.

For advice on Lower Limb Ulcers Wounds and Swelling Management during COVID-19, please click HERE.

If you need help for other reasons, pharmacy services are available during the lockdown period:

  • Pharmacy – many non-COVID-19 illnesses can be easily treated by visiting your local pharmacy, where you can speak to a pharmacist without making an appointment. Most pharmacists will be open over the Easter weekend. You should first check the pharmacy opening hours and when you visit, comply with the social distancing measures in place to protect yourself and staff.

Important information about the coronavirus (COVID-19)

Due to the Coronavirus outbreak, we are limiting all face to face appointments.

All the GP appointments are telephone/video consultation only, should you need an examination then the GP will advise you on what to do next. It is important that we have your correct contact number.

Nurse appointments currently stay the same but you should expect a phone call from the surgery in the 24hrs before your appointment time to be screened for coronavirus symptoms before you attend your appointment. Again, it is important that we have your correct contact number.

If you already have an appointment booked we will be in touch if there are any changes that need to be made.

The quickest way to contact the Practice would be through our remote consultation see eConsult at the bottom of this page.

Alternatively you could phone us first on 01708 347105, please bear in mind that the phone line are extremely busy and there may be a long wait to get through. The fastest way to contact us is using the online consultation below.

To order repeat prescriptions, please order online or alternatively post through the Practice's letterbox, this will be checked daily. All prescriptions will be sent electronically to the chemist of your choice

Stay at home if you have coronavirus symptoms

Please keep yourself updated on the latest on coronavirus. Review the information before deciding to contact the surgery.

For the latest updated information on coronavirus symptoms follow the link below:

Medical Certificates For Coronavirus Circumstances

If you are in isolation or are following advice from the NHS and the Government because of Coronavirus (COVID-19) and require evidence for your employer then please use the PDF or follow the NHS 111 link below.

PDF - You can complete the details yourself, the GP details are already completed for you. The document explains that employers are to use their discretion at this time. Please review this document BEFORE calling the surgery.

Medical Certificate

NHS 111 isolation note - for use if you are in self isolation due to Coronavirus symptoms.

‘Help us to help you'. Did you know, there are a range of services and trained health professionals working closely with your GP that might be better suited to help you?

Phlebotomy Clinics

During this phase of the illness of COVID-19, we are suspending our phlebotomy clinics at the surgery, until further notice.

Please click on this link to check where you can go to have a blood test - click here

The next time you make an appointment at Petersfield Surgery, you may be asked some questions about the reason for your appointment. Please don’t be offended – this is simply so that we can make sure you see the person who is most suitable to help you.

Of course, you don’t have to do this, but it would help us to help you and ensure you see the right person, first.

Childhood Immunisations

COVID-19 - It is really important children continue to receive the booster vaccines and MMR vaccine they are due at one year during the pandemic. These will protect them against several different serious infectious diseases. Please click HERE for more information.

Thank you very much.

Petersfield Surgery

The practice produces a newsletter quarterly. Our practice newsletter for Spring 2020 is available to view HERE. This is emailed to all our patients for whom we have an email address. If you would like to receive a copy of this and have not given us your email address, please let us know.