34: Multi-Server Queueing Systems

"Measurements are not to provide numbers but to provide insight" – Ingrid Bucher

"…all models are approximations. Essentially, all models are wrong, but some are useful. However, the approximate nature of the model must always be borne in mind… " - George Box.

Lecture outline: What are common multi-server queueing systems? how can they be analyzed?


1. M/M/infinity infinite server delay centers

State probability distribution

Performance measures of M/M/infinity

2. M/M/c multiserver queueing centers

State probability distribution

Benefit of multi-server queue

Queueing probability

Comparing alternatives (M/M/1 vs. M/M/2)

3. M/M/c/k finite buffer queue

M/M/c/c loss systems

Erlang B formula for calculating blocking probability

M/M/1/k (M/M/1 queue with k number of finite buffers)

State probability distribution

Blocking probability

Primary reference for this lecture:

Secondary references for this lecture: