Use these tools, resources, and sample materials for your work in conducting outreach, in-reach, and mass education with consumers.
In-Reach Resources
In-reach Planning
Tip Sheet: NCCHCA In-reach Planning Tips
Tip Sheet: In-reach Ideas from NC FQHCs
In-reach Materials
Letter:Sample letter to patients
Sample Intake Forms for O/E Services
Sample to Share Contact Information with Another Agency
Sample Form for Health Center Call Backs
Note: These documents discuss the individual mandate penalty. For 2019 and beyond update to reflect zeroing out of penalty.
Value of Outreach at FQHCs
Health Outreach Partners: Outreach Business Value Toolkit & Calculators
Health Outreach Partners: Dimensions of Outreach Program Integration
Health Outreach Partners: Strategic Framework: Business Value of Integrated Outreach Programs
Outreach Program Planning
NCCHCA: Outreach Quick Start Guide
Establishing Goals and Objectives for Outreach & Enrollment
Outreach Planning 2.0: Reaching and Engaging Consumers
Guide: Outreach Mapping
Best Practices in Outreach & Enrollment for Health Centers
Sample 1: Outreach & Enrollment Work Plan
Sample 2: Outreach & Enrollment Work Plan
Handout: Outreach & Enrollment Best Practices for Federally Qualified Health Centers
Slide Deck: Planning and Holding Enrollment Events
Marketplace Assister Toolkit: Catalog of Assister Promising Practices
NCCHCA & HOP: Outreach Workforce Development Webinar Series
Media and Public Education Resources
Young Invincibles' Messaging Toolkit
Get America Covered Open Enrollment Toolkit
(Sample press releases, template emails, talking points, FAQs)
Sample Event Media Advisory
Sample Outreach Materials
In the Loop Materials Vault
Printable Materials: CMS Marketplace Outreach & Education Materials
Order Free CMS Materials: Ordering Instructions
Sample Fliers: Open Enrollment
Sample 4 (Enrollment Event)
Sample Fliers: Special Enrollment Periods
Sample 4: Loss of Coverage due to Divorce
Sample 5: Loss of Coverage due to Job Loss
Sample 6: Release from Incarceration (English/Spanish)
Sample 7: Loss of Student Health Coverage
Enroll America Commit Card: Template
Fliers from National Center for Farmworker Health: Sliding Fee Programs