Health Insurance Literacy & Plan Selection Resources

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See Plans Tool

• This is a great tool to use with consumers who want to review their plan options and their estimated financial assistance before they complete a Marketplace application.

2022 Qualified Health Plan (QHP) Information

Presentations and Recordings from QHP Trainings held in October 2021 are located here.

County Breakdown of QHP Coverage Areas for 2022

2021 Qualified Health Plan (QHP) Information

• County Breakdown of QHP Coverage Areas

• Recordings from QHP Trainings

• Ambetter

  • Slides

  • Recording

• Blue Cross Blue Shield of NC

  • Slides

• Bright Health

  • Slides

• Cigna

  • Slides

• United Healthcare

  • Slides

  • FAQs

    • Phone Number for Enrollment Assisters: 612.251.9832

2020 Qualified Health Plan Information

• Cigna

  • • Slides

• • Webinar recording

    • 2020 Cigna Coverage Area: Chatham, Johnston, Nash, Orange, and Wake Counties

  • Bright Health

  • Slides

    • Webinar recording (Bright Health presentation begins at 38:22)

    • 2020 Bright Health Coverage Area: Gaston, Mecklenburg, Union, Cabarrus, Rowan, Davidson, Davie, Yadkin, Forsyth and Stokes Counties

    • Bright Health will be partnered with Novant Health and CaroMont Health

    • Bright Health Assister Phone Number, 833-361-6663

  • Ambetter

  • Slides

  • Webinar recording

    • 2020 Ambetter Coverage Area: Alamance, Caswell, Chatham, Durham, Franklin, Granville, Guilford, Lee, Orange, Person, Rockingham, Vance, Wake and Warren Counties

  • BCBSNC

  • Slides

    • Webinar recording (BCBSNC begins at 37:09)

    • 2020 BCBSNC Coverage Area: Statewide

2019 Qualified Health Plan Information

Blue Cross Blue Shield NC: Slides/Recording

Use the password outreach to access the recording.

Cigna: Slides

Ambetter: Slides

Cigna/Ambetter, Recording

Use the password outreach to access the recording.

Consumer Checkbook Plan Comparison Sheets. Each county has its own excel file, and includes tabs for each metal level of Marketplace plans (Catastrophic, Bronze, Silver, CSR Silver, Gold, and Platinum). The information included in this resource may not be 100% accurate if there are errors in the source data. Submit your contact information before using here.

2018 Qualified Health Plan Information

Blue Cross Blue Shield NC: Slide Deck on 2018 Changes, Preventive Care Handout

Cigna: Presentation on 2018 Coverage, 2018 Cheat Sheet, Billing Options

Plan Selection Tools

Marketplace Plan Comparison Worksheet (English & Spanish)

Video: Webinar on Plan Selection (Video Password=outreach)

Tools to Explain Health Insurance

Slide Deck: A User's Guide to Health Insurance

Resource Bank: Community Catalyst Health Insurance Literacy Materials

Resource List: Enroll America Health Insurance Literacy Resource Hub

Materials: Legal Aid Farmworker Unit Educational Tools for Farmworkers (Spanish)

Video: KFF Youtoons Health Insurance Explained (English & Spanish)

Consumer Take-Home Materials After Appointment

Handout: Post Enrollment Checklist (English)

Booklet: Enrollment Booklet for Farmworkers (Spanish)

Booklet: My Health, My Voice: A Woman's Step-by-Step Guide to Using Health Insurance

Links: From Coverage to Care (Available in multiple languages)

A Roadmap to Care and a Healthier You (PDF)

Your Insurance Card or Other Document (PDF)

Reading Your Explanation of Benefits (PDF)

5 Ways to Make the Most of Your Health Coverage (PDF)

BCBSNC Handout on Preventive Care: PDF

Utilizing Coverage & Accessing Care

Brief: Opportunities to Retain and Recruit Patients: A Brief for Health Center Outreach & Enrollment Programs

Guidebook: An Assister's Guide to Follow-Up with Enrolled Consumers

Sample Script: Phone Call Follow-up for Connection to Care

Sample Letter: Follow-Up for Connection to Care (English) (Spanish)

Graphic: Coverage to Care Continuum