The following feedback was collected from emails and from student surveys at the PACE Advising Center:
I supervised a team of six Resident Assistants. Resident Assistants (RAs) are student employees who put on programs in the community, take part in an evening and weekend on-call rotation, and act as a general peer support resource for students living in residence halls and apartments on campus. I also managed a team of approximately 20 work-study students who do reception and clerical work at the community's front desk.
As a supervisor of students, I focus on their development as young professionals. My goal is for them to be able to leave their RA job with the tools they need to be successful in a career or graduate program. I work to make this happen by having regular check-ins where my RAs can discuss their needs, their residents, and their school-work-life balance. I believe that it's their job to help me make sure the community's residents are thriving, and it's my job to make sure that my Resident Assistants are thriving.
I take part in a 24-hour on-call emergency response rotation. I respond to university policy violations, student physical and mental health concerns, and occasional facilities emergencies. When needed, I accompany students to the hospital. I work closely with Resident Assistants and Senior Administrators on-call, as well as University Police and the Health and Counseling Center's On-Call Counselor to respond to a diverse range of after-hours student concerns.
As a Residence Director, I was part of a team of Conduct Officers on campus. My goal as a Conduct Officer was to help students turn their poor choices into educational opportunities. If a student had violated the Student Code of Conduct, I took time to listen to their decision-making processes and hear their perspective. I worked to assign sanctions designed to help them reflect and learn about how to make educated choices in the future.
In addition to working with conduct, I kept a close eye on the well-being of students in my community. I followed up with students after a faculty member or academic advisor expressed concern, mediated disagreements between roommates, and checked in on students who have been experiencing academic or other difficulties.
I advised my community's Resident Event Planner team. While Resident Assistants are responsible for implementing several educational programs in the community per semester, Resident Event Planners manage the social life of the community. I met with the group and its president on a regular basis. We planned smaller events such as movie-nights and pre-finals study breaks, but we also worked with a campus-wide Residential Programming Board on larger annual events such as the Halloween Block Party and Haunted House (see photo), Hall Olympics, and the Blue-and-Gold Series (a series of NCAA athletic events with special spirit contests and prizes).
I partnered with Campus Ministry to advise a Service Break Experience group during the 2012-2013 academic year. We spent our Spring Break in El Paso, TX, where we volunteered at Villa Maria, which provides a home and resources to women who are overcoming homelessness. At Villa Maria, we painted several interior walls, washed and waxed the floors in residents' rooms, organized a large donation of canned goods, and assisted residents with preparing meals for the community. The theme of our experience was "Border Experience," so in addition to completing our service project, we visited the United States Border Patrol, sat in on immigration court hearings, and toured Annunciation House, a facility that provides housing and resources to homeless migrants.
Prior to Spring Break, we met regularly to discuss the four pillars of our experience (building community, living simply, doing justice, and engaging spiritually), take part in service projects in Austin, and build community as a group.
In January 2014, I assumed responsibility for the Business Living Learning Community (LLC). This group of first year students builds community together by expanding their knowledge about a shared interest and living together on a floor in the residence hall. To provide a quality experience for my students, I worked closely with an LLC Program Director, a team of faculty members from the School of Management and Business, an academic counselor from Academic Planning and Student Support, and student leaders such as a Resident Assistant and a Teaching Assistant. Living Learning Community participants take a course together each semester and participate in community-building activities such as regular shared meals, educational workshops, and service projects. You can see my students participating in a service project where we created Valentine cards to distribute to children who are undergoing treatment in area hospitals.
I also worked with a faculty member from the School of Behavioral and Social Sciences and an Assistant Director of Student Life in preparation for the inaugural year of the Leadership Living Learning Community. We selected participants and developed a plan for the first year of the community.