The most basic form of “Citizen journalism” that news organizations tend to engage in is when professional and amateur journalists work together. It occurs through basic comments on an article – when those comments add extra information or new views that the original writer left out. These comments can be an incredible source of value to a story and are very easy to invoke. This is the basis of “pro-am journalism” but it extends to include more (below). Reporters need to learn the art of community management; and acknowledge that they now have a nuanced relationship with readers and must repeat, every day, “my readers know more than I do.”