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Quick Info:
LOCATION : 2424 Zumbehl Road, St. Charles, MO 63301
HOURS : Mon / Weds / Fri 7 AM - 1 PM | Tues 7 AM - 4 PM | Thurs 12 - 6 PM
SCHEDULING / QUESTIONS : Member Services (636) 428-2414 | mypremisehealth.com
LINKS : Home | Appointments | Registration | Eligibility & Cost | Services | FAQ
Connecting with your provider at The Bridge Health Center is now easy and convenient, with the option for PHONE and VIDEO appointments.
Connecting with your provider at The Bridge Health Center is now easy and convenient, with the option for PHONE and VIDEO appointments.
Advantages of Virtual Visits:
Advantages of Virtual Visits:
Using Virtual Visits, you can have a visit where ever YOU are (including the classroom!).
Easy appointment scheduling that can sync with your calendar
User-friendly platform with no software download required
Avoid unnecessary travel
HIPAA compliant and secure
Note: Virtual Visits are only available for certain appointment types, such as cold, flu, follow ups, lab reviews, medical questions, allergies, and prescription refills.
Note: Virtual Visits are only available for certain appointment types, such as cold, flu, follow ups, lab reviews, medical questions, allergies, and prescription refills.
How to schedule a Virtual Visit:
How to schedule a Virtual Visit:
To schedule a Virtual Visit with a provider of The Bridge Health Center, call (636) 428-2414, or follow the steps below in My Premise Health:
Go to mypremisehealth.com, or open the My Premise Health mobile app.
Log in to your My Premise Health account with your username and password. If you don’t have an account, you can create one using the “Sign Up Now” option. Click here to learn how to register. For support, call your Member Services, email mypremisehealthsupport@premisehealth.com or visit mypremisehealth.com and click “Contact Support” for assistance.
In the dashboard, select “Schedule an Appointment.”
Choose the reason for your visit.
Confirm you want to be seen by phone or video.
Select a preferred date and time for your visit, and provider.
Confirm appointment details. In the specified box, please provide any information you’d like your provider to know, such as questions or symptoms you may have. If this is your first time scheduling through the portal, you may be prompted to verify personal information before confirming appointment details. After reviewing all information, select “Schedule.”
Sign in to your My Premise Health account 10 minutes before your appointment to complete the eCheck-In. Once ready, your provider will join the video visit or call you if you selected a telephonic visit.
If you have any issues scheduling through the portal, you may also call Member Services at (636) 428-2414.
RSQCC_How to Schedule a Virtual Visit.pdfIMPORTANT: Please answer your phone at the time that your appointment is scheduled. The provider will likely be calling from an unknown number.
IMPORTANT: Please answer your phone at the time that your appointment is scheduled. The provider will likely be calling from an unknown number.
How to know what appointment type to schedule (in-person, Virtual Visit, or Premise Health 24/7 Virtual Primary Care):
How to know what appointment type to schedule (in-person, Virtual Visit, or Premise Health 24/7 Virtual Primary Care):
Please use the following guidance to determine which type of appointment you should make. As always, you can contact Member Services at (636) 428-2414 if you have questions or want assistance making your appointment. The following are examples, and not limited to:
In-Person Appointments
In-Person Appointments
When to Use:
For all primary care needs during The Bridge Health Center operating hours. Please schedule an appointment in advance, do not walk-in.
Service Types:
Preventive services
Chronic condition management
Acute illnesses
Minor injuries
Diagnostic testing (lab tests/blood draw), injections, and vaccinations
Biometric screenings
Provider wellness review - biometric screening follow up
Prescription refills
Click here for a full service list.
Provider Will Be:
In person visits will occur with a provider of The Bridge Health Center. Click here to meet the staff.
Virtual Visit Appointments
Virtual Visit Appointments
When to Use:
When to Use:
For primary care needs during The Bridge Health Center operating hours. Available by phone or secure video.
Additionally, based on your symptoms or needs, your provider may request an appointment occur in person or may recommend labs or other testing, which can be done at The Bridge Health Center or an outside provider.
Service Types:
Acute illnesses (Non-emergency medical issues such as colds, allergies, rashes, sinus infections, etc.)
Chronic condition management
Prescription refills
Review of lab testing
Medical questions
Provider wellness review - biometric screening follow up
Provider Will Be:
Virtual Visits will occur by phone or video with a provider of The Bridge Health Center. Click here to meet the staff.
How to Schedule:
Click here for instructions, or see above.
Premise Health 24/7 Virtual Primary Care Visits
Premise Health 24/7 Virtual Primary Care Visits
When to Use:
For primary care needs 24/7/365. Available by phone or secure video.
Additionally, based on your symptoms or needs, your provider may request an appointment occur in person or may recommend labs or other testing, which can be done at The Bridge Health Center or an outside provider.
Service Types:
Acute illnesses (Non-emergency medical issues such as colds, allergies, rashes, sinus infections, etc.)
If establish a PCP relationship:
Chronic condition management
Prescription refills
Medical questions
Provider Will Be:
Premise Health 24/7 Virtual Primary Care visits will occur by phone or video with a Premise Health provider (not a provider of The Bridge Health Center). Click here for a list of available providers and bios.
How to Start Visit Now or Schedule a Future Appointment:
Click here for more information on Premise Health 24/7 Virtual Primary Care visits, including how to schedule an appointment.
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