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Quick Info:
LOCATION : 2424 Zumbehl Road, St. Charles, MO 63301
HOURS : Mon / Weds / Fri 7 AM - 1 PM | Tues 7 AM - 4 PM | Thurs 12 - 6 PM
SCHEDULING / QUESTIONS : Member Services (636) 428-2414 | mypremisehealth.com
LINKS : Home | Appointments | Registration | Eligibility & Cost | Services | FAQ
Appointment Scheduling
Appointment Scheduling
Appointments are required. Please schedule an appointment prior to arriving at The Bridge Health Center through one of the following methods:
Via Phone
Via Phone
Member Services: (636) 428-2414
Health Center Direct: (636) 443-4202 (Click here for Phone System Details)
Via Patient Portal*
Via Patient Portal*
*Note: You must be registered to login to the website and app.
Click here for instructions on one-time new patient registration.
Online: mypremisehealth.com
App: My Premise Health
(available in App Store or Google Play)
To schedule an appointment, sign into My Premise Health online or in the app and click the 'Schedule an Appointment' icon.
To send a secure message to health center staff, sign in to My Premise Health online or in the app and click the 'Send a Message' icon.
Need Help? There are three ways to contact Member Services for My Premise Health assistance:
Call (636) 428-2414,
Email mypremisehealthsupport@premisehealth.com, or
Go to mypremisehealth.com and click “Contact Support”
If you have a medical question or need to contact The Bridge Health Center providers, please use the secure messaging in My Premise Health.
Click here to learn more about My Premise Health patient portal
First Visit Instructions
First Visit Instructions
Prior to your first visit, you will be asked to complete new patient materials.
To save time, complete the paperwork before you arrive by logging in to mypremisehealth.com or through the app. Select eCheck-in to complete all required forms and verify your health information. Click here to learn how to eCheck-in.
If you are unable to provide your information via mypremisehealth.com, please plan to arrive 10 to 15 minutes prior to your appointment time to complete all necessary paperwork.
Bring your Driver’s License and UMR Member Insurance Card with you to your visit.
Scheduling Details
Scheduling Details
Appointments are Required: Please schedule an appointment prior to arriving at The Bridge Health Center. This helps ensure you and your fellow staff members have the shortest wait times and best experience possible.
Scheduling for First Time: If you are you scheduling for the first time, you must first be registered with Premise Health. Click here for instructions on how to register.
Urgent Needs: If you have an urgent need and are unable to find a same day or next day appointment, please call Member Services to see if they can accommodate you.
Virtual Visits Only Available for Certain Appointment Types: Virtual Visits by phone or video are only available for certain appointment types such as cold, flu, follow ups, lab reviews, medical questions, allergies, and prescription refills. Click here for more information on Virtual Visits.
Cancellations: If you are unable to make your appointment time, please call ahead to cancel, out of courtesy for other patients and The Bridge Health Center staff.
RSQCC_My Premise Health_How to Schedule an Appointment.pdfHow to Schedule an Appointment
How to Schedule an Appointment
Step-by-step instructions on how to schedule an appointment at The Bridge Health Center using the My Premise Health app or online at mypremisehealth.com
Note for Scheduling Appointments:
For wellness coaching, select the Wellness Coaching as the reason for your visit
For virtual visits, make sure to select phone or video when asked what kind of visit you would like
To start a Premise Health 24/7 Virtual Primary Care visit with the next available VPC provider, in the dashboard, select Get Care Now
CSCSD The Bridge Health Center Scheduling Virtual Care Options.pdfHow to Schedule Virtual Appointments
How to Schedule Virtual Appointments
Step-by-step instructions on how to schedule the following three virtual appointment types using the My Premise Health app or online at mypremisehealth.com:
The Bridge Health Center Virtual Visit - For Phone or Video with The Bridge Health Center Provider
Premise Health 24/7 Virtual Primary Care - For scheduled appointment with a specific VPC Provider
Premise Health 24/7 Virtual Primary Care - For immediate appointment with next available VPC Provider
The Bridge Health Center Important Phone Numbers.pdfImportant Phone Numbers
Important Phone Numbers
Important phone numbers for contacting The Bridge Health Center
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