I wrote these guides during my ten years (2002-2011) as Faculty Information Support Officer for the Faculty of Arts & Humanities at UCL. They are the result of training many people both in a one-to-one and a small-group setting. I hope they're useful to you. The versions of the software descibed are those current between about 2010-2013. Reading though them quickly in 2023, I find that the basics have not changed much.
Origins of the quick guides approach
Other useful resources
Last updated on 21 March, 2023 by || Chris Dillon ||.