The $100 challenge is used to entice customers who call in to cancel their scheduled appointment because they are going to hire a different company for their window or home exterior project.
“What would be the best day and time to reschedule you for?”
If the customer went with someone else:
Offer $100 Challenge only if the customer has signed with a competitor within 2 days.
“May I ask when you made that decision? Thank you for sharing that with me. At Champion we have what we call the $100 challenge. We are so confident in our company, products and warranties that we will give you a $100 gift card if you simply allow us to come out and share with you what makes Champion different than others in our industry. We’re certain you will not be disappointed.
And whether you decide to work with Champion or not – the $100 gift card is yours to keep!”
When customer accepted the $100 challenge:
Subject line: $100 Challenge Accepted
Include the following:
· Customers name, address, phone number
· Appointment date and time
Send to:
· Local office email