Using the 3CX Webclient

0:00 - Welcome to 3CX Web Overview

0:22 - Logging into the 3CX Web Client via a browser

0:47 - People in 3CX

2:37 - Contacts in 3CX

3:39 - Chat in 3CX

4:39 - Call History in 3CX

6:09 - Voice History in 3CX

6:34 - Scheduling a Conference in 3CX

7:52 - Web Meeting in 3CX

9:48 - Switchboard in 3CX

11:32 - Recordings in 3CX

12:00 - Settings

12:39 - General Settings

13:04 - Personalise 3CX Web application

14:00 - Call Forwarding Settings in 3CX

16:17 - Greetings Settings

16:46 - Integration Menu

17:29 - Help Menu

17:39 - Useful Knowledge and Interface Guide

19:32 - Wrap up and take away advice for 3CX Web Client

0:00 Logging into the 3CX Web Client via a browser

0:53 People in 3CX

1:06 Using Webclient to control a deskphone or smartphone app.

2:50 Your presence status in 3CX (Available, Away, Do Not Disturb, Vacation)

4:43 Account options (Change password, Change profile pic, Resend Credentials, Scan QR code, Links to download Android and IOS apps

6:24 Call Queuing (not used on our system)

6:40 Calling or Dialing

6:58 "People" Screen: Department Groups, Favorites, Call, Video Call, Chat, Instant Web Meeting

11:21 "Contacts" Company and Personal contacts, Importing Contacts

13:26 "Chat"

15:06 Call History Incoming, Outgoing, Missed, Abandoned

16:54 Voicemail , Listening to and Managing Voicemail

17:53 Schedule Conference/Meeting , Schedule Audio or video conference for instant start, or future start. Web Meeting vs Webinar Classroom.

21:11 Web Meeting, Video Audio Settings Meeting Recordings, Screenshare, PDF Share, Whiteboard, Polls, Inviting Guests

24:37 Switchboard (Not enabled on our 3CX)

26:12 Recordings

27:32 General Settings, Enable Mobile Number, Add/Change profile picture, Personalize

28:25 Settings - Call Forwarding - Adjust how phone calls are handled dependning on what your profile/status is set as

29:25 Settings - Greetings Set different voicemails depending on what your profile/status is set.

30:18 Settings Scan QR Code (to setup mobile app)

30:35 Settings - BLF

31:17 Help Menu