Why does the app screen pop up when I click a number on a webpage?

You will need to turn off the ‘Convert phone number on website’ option. This is done through the 3CX extension icon located in your browser’s extension bar.

• Right click the handset icon on the Extension Bar in the upper right corner of the google browser page.

• Click: Options

• Uncheck the box next to: Convert Phone number on website /CRM to clickable links.