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In June 2021 the ILC changed to a new phone system. Our new phone system uses 3CX, which is a "Voice Over IP" solution many other organizations and companies use. Please bookmark this site to find answers to frequently asked questions, and explore the Getting Started and Video tutorials.
How do I get Started?
How do I get Started?
Wait for your welcome email
Wait for your welcome email
Dallas IT will issue you an extension upon manager request. Once that has been requested, next you will receive a welcome email that looks like the one below. The email will be from ILC PBX <Notifications@notify.dallas.sil.org> with a subject line of "Information About Your User Account on the ILC Phone System." Please review the email you receive for helpful information on getting started, including your extension number, how to create a password, your voicemail pin, and instructions on how to get started with your computer and/or your cell phone app.
How to Log in to 3CX
How to Log in to 3CX
Retrieve your credentials from your Welcome Email.
Create a password by clicking the link in the Welcome Email.
Go to your Web Client by clicking the link in the Welcome Email section "Access the Web Client"
Log in using your extension and password.
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