In June 2021 the ILC changed to a new phone system. Our new phone system uses 3CX, which is a "Voice Over IP" solution many other organizations and companies use. Please bookmark this site to find answers to frequently asked questions, and explore the Getting Started and Video tutorials.
Dallas IT will issue you an extension upon manager request. Once that has been requested, next you will receive a welcome email that looks like the one below. The email will be from ILC PBX <notify_dallas@sil.org> with a subject line of "Your User Account on the ILC PBX System." Please review the email you receive for helpful information on getting started, including your extension number, your password, your voicemail pin, and instructions on how to get started with your computer and/or your cell phone app.
Retrieve your credentials from your Welcome Email.
Go to your Web Client URL found in the email. https://ilcdallas.tx.3cx.us:5001/webclient
Log in using your extension and password.