(Here are some of your options)
Please call or email our district's tech department.
419-984-1012 or helpdesk@scsbluestreaks.net
If you are just having problems with videos not playing, please see "How to Use Edgenuity" tab on our this hub.
Bring your troubled laptop into the SDLC building on Tuesdays from 9:00 AM - 11:00 AM or Thursdays from 1:00 PM to 3:00 PM. Ask for Sam. Please be prepared to explain the issues that you are experiencing with your laptop.
***You are still responsible for completing your assignments everyday. Feel free to come into the SDLC building or a local public library in order to stay on pace with completing your lessons.***
Are receiving and LTI error code when logging into Edgenuity from Class Link?
Go directly to the Edgenuity student log in website.
Your user name will be:
your student gmail username or
your normal computer username
Your password will either be:
your district student password or
your computer log in password.
You may need to try several different combinations of the two for this to work.
(See the Class Link tab above if you get and LTI error)
Please watch the video to understand how Edgenuity works.
What to do when your video goes black and a circle spins forever.
Look at the blue bar at the bottom of the Edgenuity page. Click on the back arrow and then the forward arrow.
What if clicking on the arrows in the blue bar at the bottom still did not work?
Go up to the top of your screen and click on the refresh icon.
What if the clicking on the refresh icon did not work?
Click on the back button to the left of the refresh icon and then the forward button.
Other things that you can do to correct the issue is clear the cache in Chrome.
In Chrome, go to the 3 dots and choose Delete browing data.
In the window that pops up, make sure that the 1st four items are checked, the last 3 items are not checked, and that All Time is checked at the top.
Click Delete data.
Close all Chrome browser windos.
Reopen Chrome and go to ClassLink followed by Edgenuity and go back into your assignment.
Still NOT working?
Try correctly sutting down your laptop and bring it back up.
Do a hard reset.
Unplug your laptop from the charger.
Shutdown the power button by holding it down for 40 seconds while looking at a watch or a clock.
Plug the charger back in to the laptop.
Start up the laptop. This will take longer than usual.
If all that failed, please email Mr. Cliff and copy Mrs. Smith on that that email.
You can always contact your SCS teachers during the school day.
You can click on the "chat witha tutor" button in the lower right hand corner of the screen to converse with a real person to help you with a question.
Edginuity tutor hours are as follows:
Sunday: 4pm - 9pm
Monday - Thursday: 7am - 10 pm
Friday: 7 am - 5pm
Saturday: 10am - 4pm
NOTE: Holidays may affect these hours.
We are currently working on this issue. Please check back soon for an answer.
We are currently working on this issue. Please check back soon for an answer.
Click the above link to go to Senior Class information.
Here is how to use the chart on the left.
Focus your attention on the 3rd column that has the blue background at the top. This column is the completed percentage for your classes. Make sure you have matching % complete for each due date on the left.
The column on the far right is the minimum running total of lessons that need to be completed each week. This column is for the students that begin the school year with us and has a normal class load. If you are a student that joined our program after the start of the year or who has additional courses to make up, you should ignore the column on the right and just focus on the % completed.
Intervention Specialist
Mrs. Sheryl Schlosser
419 - 984- 1667 (talk)
Google Classroom: npzvm56
Intervention Specialist
Mrs. Becky Paputza
419 - 984 - 1975 (talk)
Google Classroom: ycyoipvc
Services offered include:
-Physicals
-Behavioral health services
-Vaccinations
-Wellness checks
-And much more!